NHTSA lists 229 complaints for the 2017 Jeep Compass, 10 of them mention a crash and 3 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as JEEP COMPASS.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 87 | 38.0% | 0.85 |
|---|
| loss of control | 78 | 34.1% | 0.84 |
|---|
| mechanical failure | 26 | 11.4% | 0.74 |
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| fire or overheating | 9 | 3.9% | 0.83 |
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| restraint or airbag | 9 | 3.9% | 0.90 |
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| noise or comfort | 6 | 2.6% | 0.80 |
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| visibility or lighting | 5 | 2.2% | 0.82 |
|---|
| structural or corrosion | 4 | 1.7% | 0.90 |
|---|
| unclear | 4 | 1.7% | 0.78 |
|---|
| fluid or fuel leak | 1 | 0.4% | 0.81 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 169 | 73.8% | 0.84 |
|---|
| low | 44 | 19.2% | 0.71 |
|---|
| high | 13 | 5.7% | 0.83 |
|---|
| none | 2 | 0.9% | 0.83 |
|---|
| critical | 1 | 0.4% | 0.99 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 229 tagged complaints of 229 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
4 recalls.
Date: 2017-12-21. Systems: EQUIPMENT.
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-11-21. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Do not drive: No. Park outside: No.
Date: 2017-07-07. Systems: EQUIPMENT.
Defect: Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Consequence: If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
Remedy: Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall began August 22, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T46.
Do not drive: No. Park outside: No.
Date: 2017-05-09. Systems: POWER TRAIN.
Defect: Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Consequence: If the left front halfshaft disengages or breaks, the vehicle will have a loss of drive. Additionally, if the vehicle is parked without using the parking brake, the vehicle may roll, despite being in 'Park.' Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, dealers will inspect the left front halfshaft for engagement and replace any that are not properly engaged in the transmission, free of charge. The recall began on June 12, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T26.
Do not drive: No. Park outside: No.
Investigations
3 investigations; 0 open.
PE19014
Opened: 2019-09-09. Closed: 2026-02-25.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small
Systems: SEATS.
Linked campaign numbers: None listed.
EA19001
Opened: 2019-04-19. Closed: 2024-09-19.
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.A During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicl
Systems: AIR BAGS.
Linked campaign numbers: 20V024.
AQ17004
Opened: 2017-08-18. Closed: 2020-11-23.
Northwest Chrysler Jeep Dodge Sale Issue
NHTSA opened AQ17-004 to determine whether Northwest Chrysler Jeep Dodge of Houston, Texas (Northwest) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-comp
Systems: POWER TRAIN.
Linked campaign numbers: None listed.
Manufacturer communications
259 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 84 |
|---|
| EQUIPMENT | 54 |
|---|
| POWER TRAIN | 48 |
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| STRUCTURE | 30 |
|---|
| ENGINE AND ENGINE COOLING | 29 |
|---|
| SEATS | 15 |
|---|
| BACK OVER PREVENTION | 10 |
|---|
| ENGINE | 9 |
|---|
11034335
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
BOLT - HEX FLANGE HEAD
11031688
Date: 2026-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Door Latch, Handle And Ajar Additional Service Information.
11031423
Date: 2026-04-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and
11031334
Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Servicing the stabilizer bar links for Jeep Compass: If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
11031332
Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Jeep Compass built prior to Jan 4, 2021, when servicing the stabilizer bar links. If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
11030035
Date: 2026-03-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
11030025
Date: 2026-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SPEAKER - NONE
11030026
Date: 2026-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SPEAKER - NONE
11030018
Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.
11029670
Date: 2026-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and