NHTSA lists 141 complaints for the 2020 Jeep Compass, 3 of them mention a crash and 2 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as JEEP COMPASS.
At a glance
Complaints
141
With crash
3
With fire
2
With injury (complaints)
2
Injuries
3
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
425,599
Investigations
1
Open investigations
0
Manufacturer communications
408
Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ENGINE
79
56.0%
ELECTRICAL SYSTEM
66
46.8%
UNKNOWN OR OTHER
29
20.6%
POWER TRAIN
28
19.9%
SERVICE BRAKES
7
5.0%
STEERING
7
5.0%
VEHICLE SPEED CONTROL
7
5.0%
FORWARD COLLISION AVOIDANCE
4
2.8%
FUEL/PROPULSION SYSTEM
4
2.8%
SUSPENSION
4
2.8%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
2
FORWARD COLLISION AVOIDANCE
WARNINGS
2
LANE DEPARTURE
BLIND SPOT DETECTION
2
ELECTRICAL SYSTEM
12V/24V/48V BATTERY
1
EQUIPMENT
ELECTRICAL
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Consequence: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE22013
Opened: 2022-12-02. Closed: 2023-12-10.
False overheat leading to loss of motive power
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles a
Systems: ENGINE, ENGINE AND ENGINE COOLING.
Linked campaign numbers: None listed.
Manufacturer communications
408 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
179
EQUIPMENT
128
POWER TRAIN
45
ENGINE AND ENGINE COOLING
32
STRUCTURE
31
BACK OVER PREVENTION
27
EXTERIOR LIGHTING
25
FUEL SYSTEM, GASOLINE
18
11037346
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11036745
Date: 2026-08-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): a C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on
11034911
Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
THROTTLE BODY a NONE
11034912
Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
THROTTLE BODY a NONE
11034335
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
BOLT - HEX FLANGE HEAD
11033957
Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11033896
Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
11032842
Date: 2026-05-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Radio Message "Power Surge On USB Detected" Customers may comment on the following: a The radio displays the message: a Power surge on USB hub detecteda Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until
11032647
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Radio Message "Power Surge On USB Detected" Customers may comment on the following: a The radio displays the message: a Power surge on USB hub detecteda Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until
11032824
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Radio Message "Power Surge On USB Detected" Customers may comment on the following: a The radio displays the message: a Power surge on USB hub detecteda Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.