The Used Car Index

2020 Jeep Gladiator problems

NHTSA lists 483 complaints for the 2020 Jeep Gladiator, 11 of them mention a crash and 7 mention a fire. 5 complaints mention an injury, with 6 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as JEEP GLADIATOR.

At a glance

Complaints
483
With crash
11
With fire
7
With injury (complaints)
5
Injuries
6
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
319,610
Investigations
1
Open investigations
1
Manufacturer communications
681

Complaints per 100k sold: 622.896. Units sold: 77,541; sales year: 2020; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM18337.9%
STEERING18137.5%
POWER TRAIN5411.2%
ENGINE459.3%
UNKNOWN OR OTHER336.8%
SUSPENSION326.6%
VISIBILITY/WIPER234.8%
SERVICE BRAKES173.5%
EXTERIOR LIGHTING112.3%
STRUCTURE112.3%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL14
STRUCTUREBODY9
FORWARD COLLISION AVOIDANCEWARNINGS6
ELECTRICAL SYSTEMINSTRUMENT PANEL2
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
STRUCTUREINTERIOR PANELS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONWARNINGS1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
EXTERIOR LIGHTINGHAZARD FLASHING WARNING LIGHTS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic18638.5%0.96
loss of control18037.3%0.84
mechanical failure5711.8%0.84
fire or overheating142.9%0.86
visibility or lighting132.7%0.80
noise or comfort112.3%0.68
unclear102.1%0.91
structural or corrosion51.0%0.74
fluid or fuel leak40.8%0.93
restraint or airbag30.6%0.99
Severities
LabelCountShare of taggedMean confidence
moderate34571.4%0.87
low10922.6%0.67
high245.0%0.80
critical40.8%0.83
none10.2%0.63

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 483 tagged complaints of 483 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

24V652000

Date: 2024-09-05. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

Do not drive: No. Park outside: No.

23V116000

Date: 2023-02-23. Systems: POWER TRAIN.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture. (excerpt)

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will ne (excerpt)

Do not drive: No. Park outside: No.

21V028000

Date: 2021-01-28. Systems: POWER TRAIN.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

Do not drive: No. Park outside: No.

20V580000

Date: 2020-09-24. Systems: SEAT BELTS.

Defect: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Do not drive: No. Park outside: No.

20V191000

Date: 2020-09-10. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle (excerpt)

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash. (excerpt)

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37. (excerpt)

Do not drive: No. Park outside: No.

20V124000

Date: 2020-03-03. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

Do not drive: No. Park outside: No.

19V636000

Date: 2019-08-29. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.

Consequence: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

PE25014

Opened: 2025-10-23. Closed: Not listed.

Instrument Panel Cluster (IPC) Failure

The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information.A ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. A Th

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

Manufacturer communications

681 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM185
EQUIPMENT173
POWER TRAIN63
STRUCTURE52
ENGINE AND ENGINE COOLING50
STEERING43
BACK OVER PREVENTION39
VISIBILITY39

11037346

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11036281

Date: 2026-08-12. Type: Warranty Program/Extension. Systems: STRUCTURE.

D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

11036282

Date: 2026-08-12. Type: Warranty Program/Extension. Systems: STRUCTURE.

ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

11036150

Date: 2026-08-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: a **A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, temperature gauge, odometer, outside temperature, PRNDL and optional dig

11036183

Date: 2026-08-06. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

EMISSION RECALL a NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehicles: CEL/MIL and cargo lamp indicator function are swapped.

11035973

Date: 2026-07-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: a A blank IPC display. No information is displayed for the speedometer, fuel level, temperature gauge, odometer, outside temperature and PRNDL. NOTE: The speedometer and tachometer continue

11035997

Date: 2026-07-31. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

D-26-17 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)

11035998

Date: 2026-07-31. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

ID-26-37 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)

11035077

Date: 2026-07-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

CORE a HEATER

11035078

Date: 2026-07-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

CORE a HEATER

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GLADIATOR483

Same model, other years

All model years | All Jeep models

Other Jeep models, 2020

Sources

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