The Used Car Index

2020 Jeep Wrangler problems

NHTSA lists 611 complaints for the 2020 Jeep Wrangler, 17 of them mention a crash and 12 mention a fire. 6 complaints mention an injury, with 7 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as JEEP WRANGLER.

At a glance

Complaints
611
With crash
17
With fire
12
With injury (complaints)
6
Injuries
7
Deaths
0
Recalls
12
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
320,068
Investigations
3
Open investigations
2
Manufacturer communications
1,016

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING23839.0%
ELECTRICAL SYSTEM17929.3%
UNKNOWN OR OTHER579.3%
ENGINE548.8%
SUSPENSION518.3%
POWER TRAIN477.7%
VISIBILITY/WIPER335.4%
FUEL/PROPULSION SYSTEM325.2%
STRUCTURE172.8%
WHEELS132.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY15
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL8
FORWARD COLLISION AVOIDANCEWARNINGS3
BACK OVER PREVENTIONWARNINGS2
STRUCTUREINTERIOR PANELS2
BACK OVER PREVENTIONCAMERA SYSTEM1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
ELECTRICAL SYSTEMPROPULSION SYSTEM1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control24239.6%0.87
electrical electronic17929.3%0.96
mechanical failure7712.6%0.81
fluid or fuel leak325.2%0.94
fire or overheating223.6%0.88
unclear172.8%0.90
noise or comfort122.0%0.73
structural or corrosion122.0%0.85
visibility or lighting111.8%0.75
restraint or airbag71.1%0.85
Severities
LabelCountShare of taggedMean confidence
moderate44873.3%0.87
low10717.5%0.71
high518.3%0.74
critical40.7%0.86
none10.2%0.59

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 611 tagged complaints of 611 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

12 recalls. Showing the latest 10 of 12.

25V741000

Date: 2025-10-30. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. (excerpt)

Consequence: A vehicle fire can increase the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners (excerpt)

Do not drive: No. Park outside: Yes.

24V676000

Date: 2024-09-12. Systems: BACK OVER PREVENTION, EXTERIOR LIGHTING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective De (excerpt)

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash. (excerpt)

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B. (excerpt)

Do not drive: No. Park outside: No.

24V652000

Date: 2024-09-05. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

Do not drive: No. Park outside: No.

23V191000

Date: 2023-03-23. Systems: STRUCTURE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

Do not drive: No. Park outside: No.

23V116000

Date: 2023-02-23. Systems: POWER TRAIN.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture. (excerpt)

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will ne (excerpt)

Do not drive: No. Park outside: No.

22V767000

Date: 2022-10-13. Systems: ENGINE, FUEL SYSTEM, GASOLINE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

Do not drive: No. Park outside: No.

22V638000

Date: 2022-08-25. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

Do not drive: No. Park outside: No.

21V665000

Date: 2021-08-26. Systems: FUEL SYSTEM, GASOLINE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

Consequence: A fuel leak in the presence of an ignition source increases the risk of fire.

Remedy: Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.

Do not drive: No. Park outside: No.

21V028000

Date: 2021-01-28. Systems: POWER TRAIN.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

Do not drive: No. Park outside: No.

20V191000

Date: 2020-09-10. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle (excerpt)

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash. (excerpt)

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37. (excerpt)

Do not drive: No. Park outside: No.

Investigations

3 investigations; 2 open.

PE25014

Opened: 2025-10-23. Closed: Not listed.

Instrument Panel Cluster (IPC) Failure

The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information.A ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. A Th

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24024

Opened: 2024-09-06. Closed: 2026-09-24.

Underhood fires

On September 6, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24024 to investigate allegations of engine compartment fires in model year 2021-2023 Jeep Wrangler and Gladiator vehicles. Most reports described fires starting on the front passenger side of the engine compartment while the vehicle was turned off, with several originating specifically at the electrohyd

Systems: STEERING.

Linked campaign numbers: 26V363.

EA23001

Opened: 2023-03-17. Closed: Not listed.

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle

Systems: FUEL SYSTEM, DIESEL.

Linked campaign numbers: 24V957.

Manufacturer communications

1,016 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM291
EQUIPMENT208
POWER TRAIN116
ENGINE AND ENGINE COOLING109
BACK OVER PREVENTION77
STRUCTURE70
VISIBILITY62
STEERING48

11037346

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11036762

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is

11036281

Date: 2026-08-12. Type: Warranty Program/Extension. Systems: STRUCTURE.

D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

11036282

Date: 2026-08-12. Type: Warranty Program/Extension. Systems: STRUCTURE.

ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

11036150

Date: 2026-08-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: a **A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, temperature gauge, odometer, outside temperature, PRNDL and optional dig

11036183

Date: 2026-08-06. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

EMISSION RECALL a NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehicles: CEL/MIL and cargo lamp indicator function are swapped.

11035973

Date: 2026-07-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: a A blank IPC display. No information is displayed for the speedometer, fuel level, temperature gauge, odometer, outside temperature and PRNDL. NOTE: The speedometer and tachometer continue

11035997

Date: 2026-07-31. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

D-26-17 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)

11035998

Date: 2026-07-31. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

ID-26-37 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)

11035078

Date: 2026-07-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

CORE a HEATER

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
WRANGLER611

Same model, other years

All model years | All Jeep models

Other Jeep models, 2020

Sources

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