No complaints are listed for the 2000 Kenworth C500. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as KENWORTH C500.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2003-03-31. Systems: SERVICE BRAKES, AIR.
Defect: CERTAIN TRUCKS EQUIPPED WITH MERITOR P 18X7 BRAKES WITH 36" BRAKE CHAMBERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 121, "AIR BRAKE SYSTEMS." THESE TRUCKS WERE MANUFACTURED WITH A COMBINED AIR RESERVOIR VOLUME LESS THAN 12 TIMES THE COMBINED VOLUME OF ALL SERVICE BRAKE CHAMBERS.
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: DEALERS WILL ADD AN ADDITIONAL TANK OR CHANGE ONE OF THE EXISTING AIR TANKS TO A LARGER SIZE. OWNER NOTIFICATION BEGAN ON MAY 5, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.
Do not drive: No. Park outside: No.
Date: 2002-07-15. Systems: STEERING.
Defect: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN ARVINMERITOR AND DANA AXLES. PETERBILT WILL RECALL 1,434 VEHICLES EQUIPPED WITH ARVINMERITOR AXLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 14, 2000, AND FROM JULY 22 TO SEPTEMBER 30, 2000. KENWORTH WILL RECALL 859 VEHICLES EQUIPPED WITH ARVINMERITOR VEHICLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 23, 2000, AND FROM JULY 27, 200 (excerpt)
Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE. (excerpt)
Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN JULY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4201 OR KENWORTH AT 1-425-828-5440. (excerpt)
Do not drive: No. Park outside: No.
Date: 2002-02-04. Systems: ELECTRICAL SYSTEM.
Defect: ON SOME HEAVY DUTY TRUCKS EQUIPPED WITH ALCOA FUJIKURA LTD. (AFL) POWER DISTRIBUTION BOXES (PD BOX), THE PD BOXES WERE MANUFACTURED WITH INSUFFICIENT TORQUE APPLIED TO THE NUT OF THE MAIN POWER FEED-THROUGH STUD.
Consequence: INSUFFICIENT TORQUE CAN LEAD TO (1) ELECTRICAL ARCING OF THE WIRES INSIDE OF THE PD BOX, OR (2) AN INTERRUPTED POWER SUPPLY TO THE VEHICLE'S ELECTRICAL SYSTEM, EITHER OF WHICH CAN LEAD TO A LOSS OF VEHICLE ELECTRICAL POWER AND POSSIBLY VEHICLE CONTROL WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT AND TIGHTEN THE NUT ON THE MAIN POWER FEED-THROUGH STUD. OWNER NOTIFICATION BEGAN FEBRUARY 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.
Do not drive: No. Park outside: No.
Date: 2001-08-28. Systems: STEERING.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN MERITOR AXLES. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.
Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN OCTOBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000 OR KENWORTH AT 1-425-828-5000.
Do not drive: No. Park outside: No.
Date: 2001-05-17. Systems: SUSPENSION.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CHALMERS 1000 SERIES AND 800 SERIES SUSPENSION KITS. THESE SUSPENSION KITS MAY HAVE INSUFFICIENT PENETRATION OF THE WELD ATTACHING THE TORQUE ROD EYE TO THE TORQUE ROD TUBE.
Consequence: FAILURE OF THE WELD COULD RESULT IN SEPARATION OF THE EYE AND TUBE, CAUSING A LOCK OF AXLE RETENTION, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE ALL CHALMERS FIXED TORQUE RODS ON THESE VEHICLES. OWNER NOTIFICATION BEGAN JULY 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000 OR KENWORTH AT 1-425-828-5000.
Do not drive: No. Park outside: No.
Date: 2001-02-20. Systems: SUSPENSION.
Defect: VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH 54" REAR AXLE SPACING CONFIGURATION OF THE AIRGLIDE 200 SUSPENSION WITH THE SERVICE APPLICATION IDENTIFIED AS LOGGER, DUMP TRUCK, OR TANKER. THE REAR SUSPENSION IS REGULARLY SUBJECTED TO EXTREME ARTICULATION, RESULTING IN FLEXING OF THE JOINT.
Consequence: FAILURE OF THE LOWER SWAY ARM ATTACHING BOLTS COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LOWER SWAY ARM BRACKETS. OWNER NOTIFICATION BEGAN MARCH 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.
Do not drive: No. Park outside: No.
Date: 2001-02-05. Systems: ELECTRICAL SYSTEM.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH AN OPTIONAL FIREWALL-MOUNTED CIRCUIT BREAKER. THE MAIN CAB POWER AND BATTERY POWER LEADS WERE ATTACHED INCORRECTLY. THIS CONDITION CAN RESULT IN THE MAIN CAB POWER BEING UNPROTECTED.
Consequence: IF A WIRING SHORT OCCURRED ANYWHERE ALONG THE CAB POWER CIRCUIT, THE AVAILABLE BATTERY POWER COULD ARC AND CAUSE SUBSEQUENT DAMAGE TO THE VEHICLE OR A FIRE.
Remedy: DEALERS WILL INSPECT AND CORRECT THE PROBLEM, AS NEEDED. OWNER NOTIFICATION BEGAN FEBRUARY 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.
Do not drive: No. Park outside: No.
Manufacturer communications
6 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| EQUIPMENT | 2 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| SUSPENSION | 1 |
|---|
| VISIBILITY | 1 |
|---|
10188550
Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10177021
Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
10173205
Date: 2020-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
10168703
Date: 2019-11-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
10027646
Date: 2008-10-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
KENWORTH TRUCKS: REDUCED ENGINE POWER FROM FUEL STARVATION. ANY MODEL KENWORTH EQUIPPED WITH THE 2007 EMISSIONS COMPLIANT ISX ENGINE AND OPTIONAL DAVCO 382 FUEL FILTER, BUILT PRIOR TO 8/11/08, *PE
618692
Date: 2000-10-27. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
TECHNICAL INFORMATION BULLETIN REGARDING LOW MILEAGE FAILURE OF AG100 SWAY BAR AND ALUMINUM TORQUE ROD BUSHINGS. *TT