No complaints are listed for the 2016 Kenworth C500. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as KENWORTH C500.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2024-02-23. Systems: SERVICE BRAKES, AIR.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehi (excerpt)
Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash. (excerpt)
Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-08-22. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.
Consequence: If the driver is not warned of a serious engine problem, the engine may unexpectedly fail, increasing the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will inspect or test the ISX15 engine harness, and install an overlay jumper harness to supply the missing CEL and SEL circuits, free of charge. The recall began November 30, 2018. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWE.
Do not drive: No. Park outside: No.
Date: 2015-05-08. Systems: VISIBILITY.
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
Consequence: As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.
Remedy: PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.
Do not drive: No. Park outside: No.
Manufacturer communications
20 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 5 |
|---|
| EQUIPMENT | 5 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| VISIBILITY | 2 |
|---|
| ENGINE | 1 |
|---|
| FUEL SYSTEM, DIESEL | 1 |
|---|
| POWER TRAIN | 1 |
|---|
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
10254164
Date: 2024-04-09. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 A A?A A A A Air Brake SystemsA A?A A A A . This bulletin will be updated when repair parts and procedures are available.
10238382
Date: 2023-06-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank he
10201965
Date: 2021-09-21. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
Fix-As-Fail A?A A Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by di
10188550
Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10185190
Date: 2020-12-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN.
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
10177935
Date: 2020-07-29. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
10177021
Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
10173583
Date: 2020-03-27. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers.
10173205
Date: 2020-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.