No complaints are listed for the 2004 Kenworth C500. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as KENWORTH C500.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2007-03-16. Systems: POWER TRAIN.
Defect: ON CERTAIN TRUCKS, THE WIRING, PARTS, OR TRANSMISSION PROGRAMMING REQUIRED FOR THE AUTO NEUTRAL FEATURE TO FUNCTION AS DESIGNED WERE EITHER NOT INSTALLED, CONNECTED, OR PROGRAMMED PROPERLY.
Consequence: IF ANY OF THESE CONDITIONS EXISTS, THE TRANSMISSION WILL NOT AUTOMATICALLY SHIFT INTO NEUTRAL WHEN LEFT IN DRIVE WITH THE PARKING BRAKE SET ENGAGED. THE VEHICLE COULD MOVE WITHOUT WARNING INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE AFFECTED VEHICLES TO ENSURE THE AUTO NEUTRAL FEATURE FUNCTIONS PROPERLY AND, IF NEEDED, WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
Do not drive: No. Park outside: No.
Date: 2005-12-22. Systems: ENGINE AND ENGINE COOLING.
Defect: ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy: CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
Do not drive: No. Park outside: No.
Date: 2005-04-28. Systems: SUSPENSION.
Defect: ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS, THE SUSPENSION HAS TRANSVERSE BEAM CASTINGS THAT MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TRANSVERSE BEAM MAY DROP DOWN LOW ENOUGH TO CONTACT THE ROAD SURFACE.
Consequence: THIS COULD CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON JUNE 10, 2005, WITH LETTERS BEING MAILED TO PETERBILT OWNERS; AND ON JUNE 17, 2005, FOR KENWORTH OWNERS. OWNERS MAY CONTACT PETERBILT AT 940-591-4201 OR KENWORTH AT 425-828-5440.
Do not drive: No. Park outside: No.
Date: 2004-12-10. Systems: ELECTRICAL SYSTEM.
Defect: ON CERTAIN TRUCKS, THE POWER FEED HARNESS P92-1993 TERMINALS WERE NOT PROPERLY CRIMPED.
Consequence: THIS COULD LEAD TO INTERMITTENT POWER LOSS AFFECTING THE ELECTRICAL SYSTEM AND POSSIBLY RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE HARNESS. THE RECALL BEGAN JANUARY 13, 2005. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
Do not drive: No. Park outside: No.
Manufacturer communications
8 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 3 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| ENGINE | 1 |
|---|
| VEHICLE SPEED CONTROL | 1 |
|---|
| VISIBILITY | 1 |
|---|
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
10188550
Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10170199
Date: 2020-12-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect alignment pins and knobs. The alignment pins may be weak which cause them to break and knob material may be weak which could cause them to break. Breaking of the alignment pins or knob
10177021
Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
10173205
Date: 2020-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
10173212
Date: 2020-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
Information Only A?A A Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
10168703
Date: 2019-11-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
10027646
Date: 2008-10-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
KENWORTH TRUCKS: REDUCED ENGINE POWER FROM FUEL STARVATION. ANY MODEL KENWORTH EQUIPPED WITH THE 2007 EMISSIONS COMPLIANT ISX ENGINE AND OPTIONAL DAVCO 382 FUEL FILTER, BUILT PRIOR TO 8/11/08, *PE