Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.
Consequence: A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.
Remedy: Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
STRUCTURE
1
UNKNOWN OR OTHER
1
11031550
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.
10241160
Date: 2023-08-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
It has been determined that on certain rear living room models the rear wall is attached at the roof, and sidewalls, but may not be properly attached to the floor. The remedy is to move the sofa away from the rear wall; add aluminum angle to properly attach the rear wall to the main floor.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.