NHTSA lists 5 complaints for the 2021 Keystone Arcadia, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as KEYSTONE ARCADIA.
At a glance
Complaints
5
With crash
0
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
632
Investigations
0
Open investigations
0
Manufacturer communications
2
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
SERVICE BRAKES
5
100.0%
ELECTRICAL SYSTEM
3
60.0%
ENGINE
1
20.0%
EXTERIOR LIGHTING
1
20.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.
Consequence: A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.
Remedy: Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
1
STRUCTURE
1
10241160
Date: 2023-08-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
It has been determined that on certain rear living room models the rear wall is attached at the roof, and sidewalls, but may not be properly attached to the floor. The remedy is to move the sofa away from the rear wall; add aluminum angle to properly attach the rear wall to the main floor.
10204948
Date: 2021-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
It has been determined that some Arcadia units have A/C ducts that are improperly installed into the return air portion of the opening for the rear A/C, and the rear A/C thermostats were not wired properly.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.