NHTSA lists 12 complaints for the 2025 Kia Soul, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as KIA SOUL.
Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| EXTERIOR LIGHTING | 4 | 33.3% |
| UNKNOWN OR OTHER | 3 | 25.0% |
| FORWARD COLLISION AVOIDANCE | 2 | 16.7% |
| LANE DEPARTURE | 2 | 16.7% |
| SERVICE BRAKES | 2 | 16.7% |
| AIR BAGS | 1 | 8.3% |
| BACK OVER PREVENTION | 1 | 8.3% |
| ENGINE | 1 | 8.3% |
| POWER TRAIN | 1 | 8.3% |
| SUSPENSION | 1 | 8.3% |
| System | Subsystem | Complaints |
|---|---|---|
| BACK OVER PREVENTION | REARVIEW SYSTEM BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE | AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE | WARNINGS | 1 |
| LANE DEPARTURE | ASSIST | 1 |
| LANE DEPARTURE | BLIND SPOT DETECTION | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| visibility or lighting | 6 | 50.0% | 0.98 |
| electrical electronic | 2 | 16.7% | 0.72 |
| loss of control | 2 | 16.7% | 1.00 |
| mechanical failure | 1 | 8.3% | 0.99 |
| restraint or airbag | 1 | 8.3% | 0.94 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| moderate | 9 | 75.0% | 0.95 |
| high | 2 | 16.7% | 0.99 |
| low | 1 | 8.3% | 0.69 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 12 tagged complaints of 12 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
See new recalls and investigations this week.
0 recalls.
0 investigations; 0 open.
13 manufacturer communications.
| System | Count |
|---|---|
| ELECTRICAL SYSTEM | 5 |
| ELE | 4 |
| BOD | 2 |
| BACK OVER PREVENTION | 1 |
| STRUCTURE | 1 |
| TRA | 1 |
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times durin
Date: 2026-05-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may impr
Date: 2025-12-09. Type: Other. Systems: BACK OVER PREVENTION.
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal
Date: 2025-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the a Warranty Exte
Date: 2025-07-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STEERING.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MDPS CONNECTOR LOCKING INSERT INSPECTION (SA623) - This bulletin provides information to inspect the steering MDPS connector on certain 2025MY Soul (SK3) vehicles produced on June 16, 2025, which may not have a fully engaged secondary lock on their MDPS co
Date: 2025-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid ty
Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remot
Date: 2025-03-13. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.
WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY041) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
Date: 2025-03-13. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM, STRUCTURE.
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY041) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2020-2025 MY Soul vehicles from 5 years / 60,000 miles to 10
Date: 2025-03-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin provides information associated with the a Warranty Extension Programa (WTY041) to inspect and, if necessary, replace the horn assembly on certain 2020-2025MY Soul (SK3) vehicles
None listed.
| NHTSA model label | Complaints |
|---|---|
| SOUL | 12 |
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