NHTSA lists 34 complaints for the 2019 Lexus ES, 7 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 7 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LEXUS ES.
At a glance
Complaints
34
With crash
7
With fire
0
With injury (complaints)
3
Injuries
7
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
564
Investigations
0
Open investigations
0
Manufacturer communications
57
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
FUEL/PROPULSION SYSTEM
12
35.3%
ENGINE
9
26.5%
AIR BAGS
6
17.6%
POWER TRAIN
5
14.7%
ELECTRICAL SYSTEM
4
11.8%
SERVICE BRAKES
4
11.8%
STRUCTURE
3
8.8%
VEHICLE SPEED CONTROL
3
8.8%
FORWARD COLLISION AVOIDANCE
2
5.9%
UNKNOWN OR OTHER
2
5.9%
Top subsystems
System
Subsystem
Complaints
STRUCTURE
BODY
3
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
2
BACK OVER PREVENTION
SENSING SYSTEM
1
ELECTRICAL SYSTEM
ADAS
1
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
1
LANE DEPARTURE
BLIND SPOT DETECTION
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.
Consequence: In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.
Remedy: Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
57 manufacturer communications.
Communications by system
System
Count
ENGINE
19
ELECTRICAL SYSTEM
12
EQUIPMENT
11
STRUCTURE
11
UNKNOWN OR OTHER
3
AIR BAGS
2
POWER TRAIN
2
WHEELS
2
11029870
Date: 2026-02-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
11028717
Date: 2026-01-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2018 a 2025 model year Lexus vehicles equipped with the Enforma ? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
11027560
Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure
11022963
Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth
11020656
Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11018348
Date: 2025-04-17. Type: Service Campaign. Systems: ENGINE.
SPECIAL SERVICE CAMPAIGN 25LC01 Certain 2019 Model Year ES 300h Vehicles Low-Pressure Fuel Pump Frequently Asked Questions
11018349
Date: 2025-04-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 25LC01 LOW-PRESSURE FUEL PUMP CERTAIN 2019 ES 300h VEHICLES
11019350
Date: 2025-04-17. Type: Service Campaign. Systems: ENGINE.
The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can
11019351
Date: 2025-04-17. Type: Service Campaign. Systems: ENGINE.
SPECIAL SERVICE CAMPAIGN 25LC01 Certain 2019 Model Year ES 300h Vehicles Low-Pressure Fuel Pump Frequently Asked Questions
11019352
Date: 2025-04-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 25LC01 LOW-PRESSURE FUEL PUMP CERTAIN 2019 ES 300h VEHICLES
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.