NHTSA lists 68 complaints for the 2019 Lexus RX350, 11 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LEXUS RX350.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 21 | 30.9% | 0.86 |
|---|
| unclear | 14 | 20.6% | 0.87 |
|---|
| electrical electronic | 12 | 17.6% | 0.76 |
|---|
| mechanical failure | 10 | 14.7% | 0.63 |
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| noise or comfort | 7 | 10.3% | 0.84 |
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| restraint or airbag | 2 | 2.9% | 0.95 |
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| fluid or fuel leak | 1 | 1.5% | 0.46 |
|---|
| structural or corrosion | 1 | 1.5% | 1.00 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 33 | 48.5% | 0.83 |
|---|
| low | 22 | 32.4% | 0.72 |
|---|
| high | 13 | 19.1% | 0.93 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 68 tagged complaints of 68 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-01-22. Systems: FUEL SYSTEM, GASOLINE.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.
Do not drive: No. Park outside: No.
Date: 2021-02-03. Systems: FUEL SYSTEM, GASOLINE.
Defect: Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Consequence: During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
Remedy: Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.
Do not drive: No. Park outside: No.
Date: 2020-11-04. Systems: FUEL SYSTEM, GASOLINE.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC5 (excerpt)
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash. (excerpt)
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota cust (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-01-13. Systems: FUEL SYSTEM, GASOLINE.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include c (excerpt)
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash. (excerpt)
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
165 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 55 |
|---|
| ELECTRICAL SYSTEM | 30 |
|---|
| STRUCTURE | 28 |
|---|
| ENGINE AND ENGINE COOLING | 23 |
|---|
| ENGINE | 13 |
|---|
| FUEL SYSTEM, GASOLINE | 10 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 9 |
|---|
| POWER TRAIN | 7 |
|---|
11027560
Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure
11020656
Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11015489
Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2010 a 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgarda ?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgarda ?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especial
11016775
Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2010 a 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgarda ?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgarda ?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especial
11006162
Date: 2024-07-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure
11007456
Date: 2024-07-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure
11005063
Date: 2024-06-21. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11005121
Date: 2024-06-21. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11003648
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,
11003650
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.