The Used Car Index

2025 Lexus NX problems

NHTSA lists 18 complaints for the 2025 Lexus NX, 3 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS NX.

At a glance

Complaints
18
With crash
3
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,024,407
Investigations
0
Open investigations
0
Manufacturer communications
38

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE316.7%
UNKNOWN OR OTHER316.7%
WHEELS316.7%
ELECTRICAL SYSTEM211.1%
FORWARD COLLISION AVOIDANCE211.1%
LATCHES/LOCKS/LINKAGES211.1%
VISIBILITY/WIPER211.1%
AIR BAGS15.6%
SERVICE BRAKES15.6%
TIRES15.6%
Top subsystems
SystemSubsystemComplaints
LATCHES/LOCKS/LINKAGESDOORS2
STRUCTUREBODY2
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
TIRESBEAD1
TIRESTREAD/BELT1
TIRESTUBE1
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic422.2%0.91
loss of control422.2%0.87
structural or corrosion316.7%0.76
mechanical failure211.1%0.93
visibility or lighting211.1%0.98
fluid or fuel leak15.6%0.50
noise or comfort15.6%0.99
unclear15.6%0.78
Severities
LabelCountShare of taggedMean confidence
moderate1161.1%0.76
high422.2%0.95
low316.7%0.79

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 18 tagged complaints of 18 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

26V162000

Date: 2026-03-18. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

Do not drive: No. Park outside: No.

25V744000

Date: 2025-10-30. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)

Do not drive: No. Park outside: No.

25V059000

Date: 2025-02-06. Systems: SEAT BELTS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Consequence: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

Do not drive: No. Park outside: No.

24V911000

Date: 2024-12-05. Systems: SERVICE BRAKES, HYDRAULIC, WHEELS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.

Consequence: A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.

Remedy: Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.

Do not drive: No. Park outside: No.

24V482000

Date: 2024-06-27. Systems: SEATS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202 (excerpt)

Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash. (excerpt)

Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

38 manufacturer communications.

Communications by system
SystemCount
STRUCTURE14
ELECTRICAL SYSTEM12
UNKNOWN OR OTHER5
ENGINE3
EQUIPMENT3
SERVICE BRAKES1
WHEELS1

11032473

Date: 2026-04-14. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2024 a 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal noise from the top of the B-pillar while driving. The abnormal noise can be heard from either passenger or driver side. The spot welds between the top of the B

11031155

Date: 2026-03-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11029897

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11027560

Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure

11026321

Date: 2025-11-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some 2022 a 2025 model year NX 450h+ and 2024 a 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor a Aa Signal Plausibility Failure) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logi

11026311

Date: 2025-11-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Under Wire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio

11022963

Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth

11022959

Date: 2025-08-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Some 2022 a 2025 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit an abnormal noise when engaging the electronic parking brake.

11020656

Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

11019328

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
NX18

Same model, other years

All model years | All Lexus models

Other Lexus models, 2025

Sources

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