11029870
Date: 2026-02-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
2020 Lexus NX problems
NHTSA lists 21 complaints for the 2020 Lexus NX, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LEXUS NX.
At a glance
- Complaints
- 21
- With crash
- 1
- With fire
- 1
- With injury (complaints)
- 1
- Injuries
- 2
- Deaths
- 0
- Recalls
- 0
- Do not drive recalls
- 0
- Park outside recalls
- 0
- Recall potential units (maximum)
- Unavailable
- Investigations
- 0
- Open investigations
- 0
- Manufacturer communications
- 38
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| ENGINE | 7 | 33.3% |
| FUEL/PROPULSION SYSTEM | 7 | 33.3% |
| POWER TRAIN | 2 | 9.5% |
| VEHICLE SPEED CONTROL | 2 | 9.5% |
| VISIBILITY/WIPER | 2 | 9.5% |
| ELECTRICAL SYSTEM | 1 | 4.8% |
| FUEL SYSTEM, GASOLINE | 1 | 4.8% |
| SEAT BELTS | 1 | 4.8% |
| STEERING | 1 | 4.8% |
| STRUCTURE | 1 | 4.8% |
| System | Subsystem | Complaints |
|---|---|---|
| STRUCTURE | BODY | 1 |
| VEHICLE SPEED CONTROL | ACCELERATOR PEDAL | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| mechanical failure | 10 | 47.6% | 0.82 |
| loss of control | 6 | 28.6% | 0.78 |
| electrical electronic | 1 | 4.8% | 0.30 |
| fire or overheating | 1 | 4.8% | 0.99 |
| restraint or airbag | 1 | 4.8% | 0.90 |
| structural or corrosion | 1 | 4.8% | 0.95 |
| visibility or lighting | 1 | 4.8% | 0.45 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| moderate | 15 | 71.4% | 0.83 |
| low | 4 | 19.0% | 0.80 |
| high | 2 | 9.5% | 0.91 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 21 tagged complaints of 21 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
0 recalls.
Investigations
0 investigations; 0 open.
Manufacturer communications
38 manufacturer communications.
| System | Count |
|---|---|
| STRUCTURE | 17 |
| ELECTRICAL SYSTEM | 7 |
| EQUIPMENT | 5 |
| ENGINE | 4 |
| UNKNOWN OR OTHER | 4 |
| AIR BAGS | 2 |
| COMMUNICATION | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
11028717
Date: 2026-01-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2018 a 2025 model year Lexus vehicles equipped with the Enforma ? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
11027560
Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure
11022963
Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth
11020656
Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11018326
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11019329
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11015489
Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2010 a 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgarda ?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgarda ?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especial
11016775
Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2010 a 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgarda ?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgarda ?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especial
11014204
Date: 2025-01-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
OBSOLETE NOTICE January 27, 2025: This bulletin is now obsolete. Please see L-SB-0006-25.
Notes on this record
- Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
- System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
- Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
- A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
Other names NHTSA uses
None listed.
Matched NHTSA models
| NHTSA model label | Complaints |
|---|---|
| NX | 21 |
Same model, other years
Other Lexus models, 2020
Sources
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