The Used Car Index

2021 Lexus NX problems

NHTSA lists 17 complaints for the 2021 Lexus NX, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS NX.

At a glance

Complaints
17
With crash
1
With fire
1
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
41

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE317.6%
VISIBILITY317.6%
ELECTRICAL SYSTEM211.8%
FUEL/PROPULSION SYSTEM211.8%
SERVICE BRAKES211.8%
TIRES211.8%
UNKNOWN OR OTHER211.8%
AIR BAGS15.9%
EXTERIOR LIGHTING15.9%
FORWARD COLLISION AVOIDANCE15.9%
Top subsystems
SystemSubsystemComplaints
VISIBILITYREARVIEW MIRRORS/DEVICES2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
FUEL SYSTEM, GASOLINEDELIVERY1
LANE DEPARTUREWARNING1
STRUCTUREBODY1
TIRESSIDEWALL1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure635.3%0.62
loss of control317.6%0.71
visibility or lighting317.6%0.90
electrical electronic211.8%0.99
restraint or airbag211.8%0.94
fire or overheating15.9%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1376.5%0.87
low211.8%0.69
critical15.9%0.40
high15.9%0.97

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 17 tagged complaints of 17 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

41 manufacturer communications.

Communications by system
SystemCount
STRUCTURE18
ELECTRICAL SYSTEM9
EQUIPMENT6
ENGINE4
UNKNOWN OR OTHER4
WHEELS2
AIR BAGS1
COMMUNICATION1

11029870

Date: 2026-02-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.

11028717

Date: 2026-01-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2018 a 2025 model year Lexus vehicles equipped with the Enforma ? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11027560

Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure

11022963

Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth

11020656

Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

11018326

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11019329

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11015489

Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2010 a 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgarda ?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgarda ?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especial

11016775

Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2010 a 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgarda ?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgarda ?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especial

11014203

Date: 2025-01-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2021 model year Lexus vehicles are equipped with an eOwnera s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the s

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
NX17

Same model, other years

All model years | All Lexus models

Other Lexus models, 2021

Sources

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