NHTSA lists 1 complaints for the 2023 Lexus NX350, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as LEXUS NX350.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 1 | 100.0% | 0.95 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 1 | 100.0% | 0.96 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2023-07-12. Systems: AIR BAGS, STEERING.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to sep (excerpt)
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash. (excerpt)
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
17 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 8 |
|---|
| VISIBILITY | 3 |
|---|
| TRAILER HITCHES | 2 |
|---|
| WHEELS | 2 |
|---|
| BACK OVER PREVENTION | 1 |
|---|
| COMMUNICATION | 1 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| STEERING | 1 |
|---|
10230380
Date: 2023-12-20. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
TSB: Some 2022 ? 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a condition in which the left-hand side outer rear-view mirror vibrates during vehicle operation. The mirror vibration can be observed while driving at speeds of 35 mph (56 km/h) or above. Follow the Repair P
10238125
Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations
10234326
Date: 2023-03-15. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
TSB: Some 2022 ? 2023 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. Techstream software has been modified to indicate when configuration software is required. A new Config
10235245
Date: 2023-02-27. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
TSB: Some 2022 ? 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a condition in which the left-hand side outer rear-view mirror vibrates during vehicle operation. The mirror vibration can be observed while driving at speeds of 35 mph (56 km/h) or above. Follow the Repair P
10235223
Date: 2023-02-13. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.
TSB: A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This update provides improved performance and capability for the following: ?User profile. ?Over-the-air (OTA) no
10235214
Date: 2023-02-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and
10235221
Date: 2023-02-09. Type: Service Bulletin/Repair Instructions. Systems: TRAILER HITCHES, WHEELS.
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same d
10235208
Date: 2023-02-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
10235246
Date: 2022-12-20. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Left-hand Side Outer Rear-view Mirror Vibration While driving
10224591
Date: 2022-09-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed