No complaints are listed for the 2024 Mack Pinnacle (pi/pn). NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as MACK PINNACLE (PI/PN).
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2025-01-21. Systems: SERVICE BRAKES, AIR.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0473.
Do not drive: No. Park outside: No.
Date: 2024-10-23. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Do not drive: No. Park outside: No.
Date: 2024-07-30. Systems: SEAT BELTS, SEATS.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Consequence: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
Do not drive: No. Park outside: No.
Date: 2023-12-26. Systems: STEERING.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Do not drive: No. Park outside: No.
Date: 2023-10-13. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.
Consequence: Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy: Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.
Do not drive: No. Park outside: No.
Manufacturer communications
104 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 29 |
|---|
| POWER TRAIN | 22 |
|---|
| ENGINE | 20 |
|---|
| ENGINE AND ENGINE COOLING | 18 |
|---|
| SUSPENSION | 8 |
|---|
| SERVICE BRAKES | 5 |
|---|
| STEERING | 5 |
|---|
| FUEL/PROPULSION SYSTEM | 4 |
|---|
11037730
Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.
Parker engine-mounted hydraulic pump service bulletin.
11036580
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
11034135
Date: 2026-06-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.
11032094
Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
11032086
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Carrier Nut Adhesive Change.
11032092
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
11030579
Date: 2026-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
CBR - No Start Condition After Over the Air Programing.
11030582
Date: 2026-03-03. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Parker F3 Hydraulic Pump Troubleshooting.
11030583
Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
CBR - Z Spring Bracket Wear.
11029453
Date: 2026-02-01. Type: Service Campaign. Systems: FUEL/PROPULSION SYSTEM.
SC - Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.