The Used Car Index

2025 Mack Pinnacle (pi/pn) problems

No complaints are listed for the 2025 Mack Pinnacle (pi/pn). NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as MACK PINNACLE (PI/PN).

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
59,338
Investigations
0
Open investigations
0
Manufacturer communications
19

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

25V666000

Date: 2025-10-06. Systems: SEAT BELTS.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

Do not drive: No. Park outside: No.

24V792000

Date: 2024-10-23. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

19 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM6
ENGINE5
POWER TRAIN4
STRUCTURE2
UNKNOWN OR OTHER2
FUEL/PROPULSION SYSTEM1
SEAT BELTS1
SERVICE BRAKES1

11037730

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Parker engine-mounted hydraulic pump service bulletin.

11036580

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer

11034135

Date: 2026-06-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.

11032094

Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.

11032086

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Carrier Nut Adhesive Change.

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11030579

Date: 2026-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

CBR - No Start Condition After Over the Air Programing.

11030582

Date: 2026-03-03. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Parker F3 Hydraulic Pump Troubleshooting.

11030583

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

CBR - Z Spring Bracket Wear.

11029455

Date: 2026-02-26. Type: Service Campaign. Systems: STRUCTURE.

SC - Mack Trucks has determined that certain Mack sleeper cab assemblies were possibly manufactured with an insufficient number of welds across the rear flange of the upper header

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PINNACLE (PI/PN)0

Same model, other years

All model years | All Mack models

Other Mack models, 2025

Sources

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