The Used Car Index

2019 Mack TE problems

No complaints are listed for the 2019 Mack TE. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as MACK TE.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
20,668
Investigations
1
Open investigations
0
Manufacturer communications
169

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

3 recalls.

21V953000

Date: 2021-12-09. Systems: PARKING BRAKE.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.

Consequence: The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.

Remedy: Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.

Do not drive: No. Park outside: No.

19V895000

Date: 2019-12-16. Systems: EXTERIOR LIGHTING.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 TerraPro (TE) vehicles. The headlamps may not be properly aimed, possibly reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Reduced visibility can increase the risk of a crash.

Remedy: Mack will notify owners, and dealers will inspect and readjust the headlamps, free of charge. The recall began January 24, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0421.

Do not drive: No. Park outside: No.

18V810000

Date: 2018-11-15. Systems: TIRES.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Granite (GR), LR, and TerraPro (TE) trucks, equipped with Bridgestone M854 tires with DOT date codes 2418-2518, Bridgestone M860A tires with DOT date code 2518 or Bridgestone M864 tires with DOT date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, possibly causing unexpected, rapid air loss while drivi (excerpt)

Consequence: Rapid tire air loss can increase the risk of a crash. (excerpt)

Remedy: Mack will notify owners, instructing them to take their vehicles to Bridgestone Tire or Mack truck service centers for inspection and replacement, as necessary, free of charge. The recall began December 19, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0412. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE20003

Opened: 2020-04-01. Closed: 2024-01-10.

Vehicle Roll Away

On April 1, 2020, following information received from the Office of Defects Investigation (ODI) network of fleet contacts, ODI opened PE20-003 to investigate reports of vehicle roll away in certain model year (MY) 2008-2020 Autocar and Mack refuse trucks equipped with certain Bendix PP-1 push-pull pneumatic park brake control valves with a pipe-away exhaust configuration. Prior to ODIa s investig

Systems: PARKING BRAKE, SERVICE BRAKES, AIR.

Linked campaign numbers: 21V953, 23V023.

Manufacturer communications

169 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING77
ELECTRICAL SYSTEM27
POWER TRAIN23
EQUIPMENT22
FUEL SYSTEM, DIESEL15
FUEL SYSTEM, GASOLINE8
SUSPENSION8
ENGINE7

11000831

Date: 2024-05-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.

10253804

Date: 2024-04-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

10253807

Date: 2024-04-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

10252308

Date: 2024-03-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.

10251333

Date: 2024-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR -Telematics Gateway (TGW) Connect Ability Issues

10251328

Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

10251329

Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

10251331

Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

10249553

Date: 2024-01-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR: TGW Will Not Connect After SIM Card Replacement

10249551

Date: 2024-01-17. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, SUSPENSION.

CBR: Frame Or Cab Lean

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TE0

Same model, other years

All model years | All Mack models

Other Mack models, 2019

Sources

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