The Used Car Index

2004 Mercury Mountaineer problems

NHTSA lists 210 complaints for the 2004 Mercury Mountaineer, 11 of them mention a crash and 2 mention a fire. 15 complaints mention an injury, with 16 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MERCURY MOUNTAINEER.

At a glance

Complaints
210
With crash
11
With fire
2
With injury (complaints)
15
Injuries
16
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
3
Open investigations
0
Manufacturer communications
103

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE7937.6%
POWER TRAIN6430.5%
VEHICLE SPEED CONTROL2110.0%
ELECTRICAL SYSTEM167.6%
AIR BAGS125.7%
ENGINE AND ENGINE COOLING115.2%
UNKNOWN OR OTHER94.3%
ENGINE83.8%
SUSPENSION62.9%
VISIBILITY62.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY70
POWER TRAINAUTOMATIC TRANSMISSION36
POWER TRAINDRIVELINE8
ENGINE AND ENGINE COOLINGENGINE4
AIR BAGSSIDE/WINDOW2
VEHICLE SPEED CONTROLCRUISE CONTROL2
VISIBILITYGLASS, SIDE/REAR2
AIR BAGSFRONTAL1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
ELECTRICAL SYSTEMIGNITION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

3 investigations; 0 open.

EA09013

Opened: 2009-08-18. Closed: 2013-02-12.

Vehicle Rollaway Allegations

This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for an

Systems: POWER TRAIN, STEERING.

Linked campaign numbers: None listed.

RQ08003

Opened: 2008-06-23. Closed: 2008-10-24.

REAR LIFTGATE GLASS HATCH FAILURE

THIS INVESTIGATION WAS OPENED ON JUNE 23, 2008, BASED ON 34 COMPLAINTS INVOLVING EIGHT INJURIES IN WHICH THE REAR LIFTGATE GLASS HATCH ON MODEL YEAR 2004 FORD EXPLORERS OR MERCURY MOUNTAINEERS BROKE OFF AND FELL, USUALLY WHILE INDIVIDUALS WERE OPERATING THE GLASS HATCH OR LOADING OR UNLOADING ITEMS FROM THE REAR OF THE VEHICLE.FORD CONDUCTED RECALL 04V-442 IN 2004 TO ADDRESS SIMILAR PROBLEMS ON MO

Systems: STRUCTURE, VISIBILITY.

Linked campaign numbers: None listed.

DP05005

Opened: 2005-09-22. Closed: 2006-01-04.

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CY

Systems: ENGINE AND ENGINE COOLING.

Linked campaign numbers: None listed.

Manufacturer communications

103 manufacturer communications.

Communications by system
SystemCount
POWER TRAIN26
ELECTRICAL SYSTEM19
ENGINE AND ENGINE COOLING18
STRUCTURE8
FUEL SYSTEM, OTHER7
VISIBILITY6
TIRES5
SERVICE BRAKES, HYDRAULIC3

10155551

Date: 2019-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

10156863

Date: 2019-02-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

10109070

Date: 2016-09-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, ENGINE AND ENGINE COOLING.

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to

10045340

Date: 2012-07-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

FORD/LINCOLN/MERCURY: IF BATTERY WAS DISCONNECTED OR DEAD, VEHICLES/TRUCKS MAY EXPERIENCE HARD STARTS AND ENGINE IDLE RPM FLUCTUATION AND EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) P0505, P0506, P2111 AND P2112. *PE

10028736

Date: 2009-05-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

FORD: SOME VEHICLES MAY EXHIBIT OIL SEPARATION FROM THE INTERNAL LUBE FOUND IN THE UNITIZED CARTRIDGE SEAL. OIL SEPARATION APPEARS TO BE AND IS OFTEN MISDIAGNOSED, AS AN AXLE LUBE LEAK. *PE

10023943

Date: 2007-10-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE

10014100

Date: 2006-01-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT

10019379

Date: 2006-01-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, OTHER.

MALFUNCTION INDICATOR LAMP ON WITH PCM DIAGNOSTIC TROUBLE CODE P0463 AND/OR IC DIAGNOSTIC TROUBLE CODE B1201 - FUEL GAUGE DROPS TO EMPTY OR SLOW TO UPDATE AFTER REFUELING. *TT

10019384

Date: 2006-01-01. Type: Service Bulletin/Repair Instructions. Systems: TIRES.

LOW TIRE INDICATOR ON - TPMS SYSTEM SENSOR WAKE UP. *TT

10018745

Date: 2005-11-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MOUNTAINEER210

Same model, other years

All model years | All Mercury models

Other Mercury models, 2004

Sources

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