No complaints are listed for the 2024 NEW Flyer XE60. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as NEW FLYER XE60.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2026-03-13. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2021-2026 XE40, 2023-2025 XE60, 2023-2026 XHE40, and 2024-2026 XHE60 transit buses equipped with Accelera ELFA 3 control systems V1 and V2. An inverter software error may cause unintended acceleration or deceleration in certain conditions.
Consequence: Unintended acceleration or deceleration can increase the risk of a crash.
Remedy: New Flyer will update the inverter software, free of charge. Owner notification letters were mailed April 30, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-09-19. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity. (excerpt)
Consequence: A short circuit in a high voltage battery increases the risk of a fire. (excerpt)
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2025-08-29. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2024-01-31. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40, 2021-2024 XE60, and 2023-2024 XHE40 vehicles. One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure. (excerpt)
Consequence: The accumulation of liquid inside the battery pack enclosure may lead to an electrical short, increasing the risk of a fire. (excerpt)
Remedy: New Flyer will remove the rubber washer from the affected drain valves, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R24-02. This recall is in addition to NHTSA recall number 23V-083. Certain vehicles are affected by both recalls and will need to have both remedies (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
24 manufacturer communications.
Communications by system| System | Count |
|---|
| FUEL/PROPULSION SYSTEM | 20 |
|---|
| ELECTRICAL SYSTEM | 16 |
|---|
| SERVICE BRAKES | 1 |
|---|
11037438
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instructions to load the latest software to prevent single out-of-range isolation samples from causing low isolation faults
11036145
Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This ITS provides information to set the Thermo-King thermal breakers to their maximum setting and to ensure that the most current Thermo-King firmware is installed on the unit.
11034156
Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Software update to ABS battery systems to address isolation faults, HV contactor faults, and thermistor issues.
11033781
Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Instructions for uploading the latest software version. When the Voltage Regulator frequency on the PWM enable signal is not 500hz, the regulator can cause CAN errors on whatever CAN line it is installed onto, causing some programming procedures to fail.
11032927
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instructions to update the ABS Battery system to the latest software version.
11029033
Date: 2026-02-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to install the RFID and bracket. (This RFID provides additional details/information to the overhead charger being used.)
11025615
Date: 2025-11-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to update V2 traction inverters with new bootloader.
11025165
Date: 2025-10-31. Type: Other. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
11022210
Date: 2025-08-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators
11020717
Date: 2025-07-15. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instructions for a PLC update to prevent shifting to neutral when losing wheelchair ramp stowed status.