No complaints are listed for the 2020 NEW Flyer XE60. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as NEW FLYER XE60.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-08-29. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2022-12-20. Systems: STEERING.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Consequence: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Do not drive: No. Park outside: No.
Date: 2021-04-07. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
Consequence: A sudden loss of power increases the risk of a crash.
Remedy: New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
Do not drive: No. Park outside: No.
Manufacturer communications
34 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 24 |
|---|
| EQUIPMENT | 16 |
|---|
| FUEL/PROPULSION SYSTEM | 5 |
|---|
| STRUCTURE | 3 |
|---|
| FUEL SYSTEM, DIESEL | 2 |
|---|
| LATCHES/LOCKS/LINKAGES | 2 |
|---|
| SERVICE BRAKES, AIR | 2 |
|---|
| SUSPENSION | 2 |
|---|
11025165
Date: 2025-10-31. Type: Other. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
11022210
Date: 2025-08-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators
11018607
Date: 2025-05-14. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
This Technical Service Information Bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ESS Battery Thermal Management System.
11015927
Date: 2025-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to update OVHD HV charge box contactors to replace the existing GIGAVAC ones with new RINCON contactors.
11014349
Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instruction to Service for updating ESS drains, remove internal mechanism, re-install and add duckbill. Remove the ESS breather, extract the internal mechanism, remove the three desiccant bags and reinstall the breather. 6 string buses.
11012979
Date: 2025-01-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Instructions to install new breather hoses, brackets and breather boxes on each side of the center axle.
10233731
Date: 2023-03-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, AIR.
Instructions to re-route ABS cables near the center axle for better clearance.
10225878
Date: 2022-10-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
ITS was issued to correct the orientation of HV contactors. Incorrect orientation can lead to premature failure
10222399
Date: 2022-09-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
New Flyer has issued Technical Service Information Bulletin (TSIB) 22-08, providing for the application of silicone paste onto overhead charging rails to inhibit water from collecting on the rails
10215527
Date: 2022-06-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Technical Instruction describing how to rework the high voltage receptacle assembly.