No complaints are listed for the 2025 NEW Flyer XE60. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as NEW FLYER XE60.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2026-03-13. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2021-2026 XE40, 2023-2025 XE60, 2023-2026 XHE40, and 2024-2026 XHE60 transit buses equipped with Accelera ELFA 3 control systems V1 and V2. An inverter software error may cause unintended acceleration or deceleration in certain conditions.
Consequence: Unintended acceleration or deceleration can increase the risk of a crash.
Remedy: New Flyer will update the inverter software, free of charge. Owner notification letters were mailed April 30, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-09-19. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity. (excerpt)
Consequence: A short circuit in a high voltage battery increases the risk of a fire. (excerpt)
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2025-08-29. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Manufacturer communications
13 manufacturer communications.
Communications by system| System | Count |
|---|
| FUEL/PROPULSION SYSTEM | 9 |
|---|
| ELECTRICAL SYSTEM | 8 |
|---|
| SEATS | 1 |
|---|
11037621
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Instructions provided to remove the existing brass/plastic swivel fitting and replacing with a more reliable solid brass fixed position fitting.
11036145
Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This ITS provides information to set the Thermo-King thermal breakers to their maximum setting and to ensure that the most current Thermo-King firmware is installed on the unit.
11034156
Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Software update to ABS battery systems to address isolation faults, HV contactor faults, and thermistor issues.
11033781
Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Instructions for uploading the latest software version. When the Voltage Regulator frequency on the PWM enable signal is not 500hz, the regulator can cause CAN errors on whatever CAN line it is installed onto, causing some programming procedures to fail.
11032935
Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
11032927
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instructions to update the ABS Battery system to the latest software version.
11032934
Date: 2026-05-15. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instructions for loading software to adjust Transtech voltage regulator PWM frequency.
11031406
Date: 2026-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to remove unused stud from electrical box
11025615
Date: 2025-11-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to update V2 traction inverters with new bootloader.
11025165
Date: 2025-10-31. Type: Other. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.