No complaints are listed for the 2001 Pierce Custom Chassis. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as PIERCE CUSTOM CHASSIS.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2007-10-05. Systems: SUSPENSION.
Defect: ON CERTAIN FIRE TRUCKS EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION, A PITMAN ARM MIGHT FRACTURE UNDER SEVERE LOAD CAUSED BY THREE LOADING CONDITIONS. IN ALL CASES, THE FRONT AXLE MUST BE TURNED FULL LEFT OR RIGHT WHILE (1) SIMULTANEOUSLY BACKING UP AND BRAKING HARD, (2) DRIVING ONE WHEEL OVER OR AGAINST A CURB OR (3) STEERING THE FRONT AXLE FULL LEFT OR RIGHT WHEN THE VEHICLE IS STATIONARY W (excerpt)
Consequence: SUCH A BREAK COULD LEAD TO THE SUSPENSION LOSING ONE OF ITS ANCHOR POINTS, THEREBY POTENTIALLY CAUSING LOSS OF VEHICLE CONTROL WITHOUT PRIOR WARNING WHICH COULD RESULT IN A CRASH. (excerpt)
Remedy: DEALERS WILL REPLACE THE ORIGINAL PITMAN ARMS WITH PITMAN ARMS MADE OF HIGHER STRENGTH MATERIAL. THE RECALL BEGAN ON OCTOBER 29, 2007. OWNERS MAY CONTACT PIERCE AT 920-832-3000. (excerpt)
Do not drive: No. Park outside: No.
Date: 2003-10-08. Systems: STEERING.
Defect: ON CERTAIN FIRE TRUCKS WITH TANDEM STEER AXLES. THE TRW TIE-ROD ON THE REAR-MOST AXLE OF A TANDEM AXLE IS RESTRAINED FROM ROTATIONAL MOVEMENT BY A PAIR OF ANTI-ROTATION SEALS LOCATED AT THE BALL SOCKET JOINTS. THESE ANTI-ROTATION SEALS WILL COMPRESS OVER TIME. IF THE ANTI-ROTATION SEAL ALLOWS TOO MUCH MOTION, THE SEALS CAN DETERIORATE, ALLOWING CONTACT BETWEEN THE BALL SOCKET AND THE BALL SHAFT (excerpt)
Consequence: FAILURE OF THE TIE-ROD WILL ALLOW ONE OF THE WHEELS TO SWING TO THE LIMIT OF ITS STEERING STOP, POTENTIALLY CAUSING A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: DEALERS WILL REPLACE THE TIE ROD. NOTIFICATION TO OWNERS BEGAN NOVEMBER 7, 2003. OWNERS SHOULD CONTACT PIERCE AT 1-888-974-3723. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
40 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 18 |
|---|
| ELECTRICAL SYSTEM | 9 |
|---|
| ENGINE | 5 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
| STRUCTURE | 2 |
|---|
| SUSPENSION | 2 |
|---|
| STEERING | 1 |
|---|
11026858
Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin covers the proper start-up and shut-down procedures, using the battery and ignition switches. Using an incorrect order of operations of the battery disconnect and ignition switches may cause unpredictable electrical system failures and may potentially void the warranty of the alternato
11026860
Date: 2025-12-02. Type: Other. Systems: UNKNOWN OR OTHER.
We are excited to share several updates to our Husky 3 foam system. This has been a collaboration of your feedback to improve durability, manage parts obsolescence along with industry changes with foam application.
11025470
Date: 2025-10-22. Type: Other. Systems: EXTERIOR LIGHTING.
As a product improvement, Whelen has updated the design of the Pierce 600 Marker/Turn Light, while providing the same form, fit, and function of the original.
11022610
Date: 2025-09-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Depending on custom chassis configuration, the oil check level plug and sight glass may prove difficult to view and access on certain vehicles. Installing the 90-degree fitting and cap will allow easier access for checking fluid level while topping off the Integrated Pump Transmission (IPT) with flu
11022609
Date: 2025-08-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
11020639
Date: 2025-06-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and cannot be ordered. If you believe there is
11018827
Date: 2025-05-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Due to the larger size of the PACCAR engine and smaller frame rail design, space constraints within the frame rail area can lead to tight clearances around the engine harness. These tight areas increase the likelihood of harness pinch and rub points may result in insulation damage, wire exposure,
11018235
Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0.3 or greater.
11018236
Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version (7.4.2), and why TCU software should be upd
11018237
Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
There have been reports of several dipsticks on PACCAR engines getting caught while attempting to check the oil level due to incorrect routing. This bulletin will cover the corrective procedure to prevent the dipsticks from getting caught.