The Used Car Index

2001 Pierce Custom Contender problems

NHTSA lists 1 complaints for the 2001 Pierce Custom Contender, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 3 injuries and 1 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as PIERCE CUSTOM CONTENDER.

At a glance

Complaints
1
With crash
1
With fire
0
With injury (complaints)
1
Injuries
3
Deaths
1
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
6,803
Investigations
0
Open investigations
0
Manufacturer communications
29

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SEAT BELTS1100.0%
Top subsystems
SystemSubsystemComplaints
SEAT BELTSFRONT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

2 recalls.

11V384000

Date: 2011-07-26. Systems: FUEL SYSTEM, OTHER.

Defect: PIERCE HAS DECIDED THAT CERTAIN MODEL YEAR 1995-2008 ARROW XT, DASH, CUSTOM CONTENDER, LANCE, ENFORCER, PIERCE ARROW, QUANTUM, SABER AND COMMERCIAL FIRE TRUCKS MANUFACTURED FROM JANUARY 2, 1995, THROUGH JANUARY 21, 2008, CONTAIN A SAFETY DEFECT. THESE VEHICLES ARE EQUIPPED WITH FUEL TANK STRAPS THAT MAY CORRODE DUE TO WINTER ROAD SALT OR LIQUID DE-ICING CHEMICALS. IF THE FUEL TANK STRAPS CORROD (excerpt)

Consequence: THE VEHICLES MAY LOSE POWER AND STALL. IN ADDITION, THE FUEL TANK MAY RUPTURE AND SPILL DIESEL FUEL ON THE ROADWAY. EITHER OF THESE OUTCOMES MAY CAUSE A FIRE TRUCK OR SURROUNDING VEHICLES TO SLIP OR SLIDE ON THE ROADWAY SURFACE, INCREASING THE RISK OF A CRASH. (excerpt)

Remedy: FOR FIRE TRUCKS THAT ARE LESS THAN 10 YEARS OLD, DEALERS WILL INSPECT THE FUEL TANK STRAPS AND REPLACE THEM IF NECESSARY WITH STAINLESS STEEL STRAPS FREE OF CHARGE. FOR VEHICLES THAT ARE OLDER THAN 10 YEARS, PIERCE IS NOT OFFERING A FREE REMEDY, BUT WILL OFFER FOR PURCHASE REPLACEMENT FUEL TANKS STRAPS AND PROVIDE INSTRUCTIONS FOR INSTALLATION. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS (excerpt)

Do not drive: No. Park outside: No.

01V322004

Date: 2001-12-11. Systems: VEHICLE SPEED CONTROL.

Defect: VEHICLE DESCRIPTION: FIRE TRUCKS EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES. THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.

Consequence: IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THESE PEDALS. OWNER NOTIFICATION BEGAN DECEMBER 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PIERCE AT 1-888-974-3723.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

29 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER14
ELECTRICAL SYSTEM8
ENGINE4
EXTERIOR LIGHTING2
ENGINE AND ENGINE COOLING1

11026858

Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin covers the proper start-up and shut-down procedures, using the battery and ignition switches. Using an incorrect order of operations of the battery disconnect and ignition switches may cause unpredictable electrical system failures and may potentially void the warranty of the alternato

11026860

Date: 2025-12-02. Type: Other. Systems: UNKNOWN OR OTHER.

We are excited to share several updates to our Husky 3 foam system. This has been a collaboration of your feedback to improve durability, manage parts obsolescence along with industry changes with foam application.

11025470

Date: 2025-10-22. Type: Other. Systems: EXTERIOR LIGHTING.

As a product improvement, Whelen has updated the design of the Pierce 600 Marker/Turn Light, while providing the same form, fit, and function of the original.

11022610

Date: 2025-09-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Depending on custom chassis configuration, the oil check level plug and sight glass may prove difficult to view and access on certain vehicles. Installing the 90-degree fitting and cap will allow easier access for checking fluid level while topping off the Integrated Pump Transmission (IPT) with flu

11022609

Date: 2025-08-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.

11020639

Date: 2025-06-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and cannot be ordered. If you believe there is

11018827

Date: 2025-05-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Due to the larger size of the PACCAR engine and smaller frame rail design, space constraints within the frame rail area can lead to tight clearances around the engine harness. These tight areas increase the likelihood of harness pinch and rub points may result in insulation damage, wire exposure,

11018235

Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0.3 or greater.

11018236

Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version (7.4.2), and why TCU software should be upd

11018237

Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

There have been reports of several dipsticks on PACCAR engines getting caught while attempting to check the oil level due to incorrect routing. This bulletin will cover the corrective procedure to prevent the dipsticks from getting caught.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CUSTOM CONTENDER1

Same model, other years

All model years | All Pierce models

Other Pierce models, 2001

Sources

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