2007 Pierce Custom Contender problems

12V523000

Date: 2012-10-31. Systems: ELECTRICAL SYSTEM.

Defect: Pierce is recalling certain model year 2006-2008 Contender fire trucks manufactured from December 26, 2006, through March 28, 2008, equipped with a Caterpillar C9 engine due to an engine software problem which can cause the engine's RPM's to surge while in pump mode.

Consequence: The surge can cause a fluctuation in water pressure from the fire hose and could result in personal injury.

Remedy: Pierce has already remedied all of the affected vehicles by updating the engine software, therefore, owner notifications will not be sent. Owners may contact Pierce at 1-920-832-3000.

Do not drive: No. Park outside: No.

10V300000

Date: 2010-06-28. Systems: STRUCTURE.

Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.

Consequence: IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.

Remedy: A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.

Do not drive: No. Park outside: No.

EA11008

Opened: 2011-06-27. Closed: 2012-11-09.

Engine RPM's surging during pumping mode

On January 10, 2011 the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE11-001) based on a Product Improvement Program (PIP) (ODI TSB #10036912) submitted by Caterpillar dated August 18, 2010.The PIP was intended to address engine RPMs that could surge while the fire fighting vehicle was in a water pumping mode.This engine surge could cause significant fluctuations in wat

Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL, FUEL SYSTEM, OTHER.

Linked campaign numbers: 12V523000, 15V760000.

PE11001

Opened: 2011-01-10. Closed: 2011-07-20.

RPM's surging during pump mode

On January 10, 2011 the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE11-001) based on a product improvement program (PIP) (ODI TSB # 10036912) submitted by Caterpillar dated August 18, 2010. The PIP was for engine RPM's that could surge while in a water pumping mode on 2005 through 2009 Pierce fire trucks equipped with a Caterpillar C9 engine.This engine surge could cause

Systems: ENGINE AND ENGINE COOLING.

Linked campaign numbers: 12V523000.

11037322

Date: 2026-08-18. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.

All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.

11036069

Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.

11034150

Date: 2026-06-02. Type: Other. Systems: SUSPENSION.

The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.

11034152

Date: 2026-06-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.

11033184

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a a weta condition before installation, after installation, or on replacement filter assemblies.

11033182

Date: 2026-05-12. Type: Other. Systems: UNKNOWN OR OTHER.

Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.

11033183

Date: 2026-05-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.

11029796

Date: 2026-02-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Pierce apparatus equipped with Command Zone multiplexing uses the cab power distribution area for determining the vehicle system voltage. However, because of voltage drop between the batteries and the cab distribution area, this is not a true representation of actual system voltage. To improve the

11028651

Date: 2026-01-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

TCU Module software patch was created to prevent and resolve the following failure modes: a ? Prognostics Not Resetting or not Staying Reset after a battery cycle. a ? Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are needed to resolve the issue.

11026858

Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin covers the proper start-up and shut-down procedures, using the battery and ignition switches. Using an incorrect order of operations of the battery disconnect and ignition switches may cause unpredictable electrical system failures and may potentially void the warranty of the alternato