No complaints are listed for the 2000 Pierce Custom Contender. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as PIERCE CUSTOM CONTENDER.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2011-07-26. Systems: FUEL SYSTEM, OTHER.
Defect: PIERCE HAS DECIDED THAT CERTAIN MODEL YEAR 1995-2008 ARROW XT, DASH, CUSTOM CONTENDER, LANCE, ENFORCER, PIERCE ARROW, QUANTUM, SABER AND COMMERCIAL FIRE TRUCKS MANUFACTURED FROM JANUARY 2, 1995, THROUGH JANUARY 21, 2008, CONTAIN A SAFETY DEFECT. THESE VEHICLES ARE EQUIPPED WITH FUEL TANK STRAPS THAT MAY CORRODE DUE TO WINTER ROAD SALT OR LIQUID DE-ICING CHEMICALS. IF THE FUEL TANK STRAPS CORROD (excerpt)
Consequence: THE VEHICLES MAY LOSE POWER AND STALL. IN ADDITION, THE FUEL TANK MAY RUPTURE AND SPILL DIESEL FUEL ON THE ROADWAY. EITHER OF THESE OUTCOMES MAY CAUSE A FIRE TRUCK OR SURROUNDING VEHICLES TO SLIP OR SLIDE ON THE ROADWAY SURFACE, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: FOR FIRE TRUCKS THAT ARE LESS THAN 10 YEARS OLD, DEALERS WILL INSPECT THE FUEL TANK STRAPS AND REPLACE THEM IF NECESSARY WITH STAINLESS STEEL STRAPS FREE OF CHARGE. FOR VEHICLES THAT ARE OLDER THAN 10 YEARS, PIERCE IS NOT OFFERING A FREE REMEDY, BUT WILL OFFER FOR PURCHASE REPLACEMENT FUEL TANKS STRAPS AND PROVIDE INSTRUCTIONS FOR INSTALLATION. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
11 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 7 |
|---|
| ENGINE | 1 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| UNKNOWN OR OTHER | 1 |
|---|
11011818
Date: 2024-11-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
11010451
Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Pierce apparatus equipped with Command Zone multiplexing uses the cab power distribution area for determining the vehicle system voltage. However, because of voltage drop between the batteries and the cab distribution area, this is not a true representation of actual system voltage. To improve the a
11010452
Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Historically, the main battery cable for the mechanical siren was attached to the cab power distribution area. The large draw of electrical current from the mechanical siren activation, would starve other electronics in the cab. Sometime causing HVAC systems, radios and other electronics to shut dow
11010453
Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Alternators with a voltage sense terminal must have a voltage sense wire installed between the sense terminal of the alternator and a positive stud of a battery in the main battery bank. The voltage sense wire provides a more accurate voltage measurement to the voltage regulator, resulting in better
11011817
Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
11008383
Date: 2024-10-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin will outline and standardize a procedure for gathering HVAC system information for under-performing HVAC units. Please fill out information and perform the following tasks that are included in the checklist below, prior to submitting a technical support incident on Pierceparts.com.
11008384
Date: 2024-10-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin will provide torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Custom Chassis vehicles. See table below for details.
11008386
Date: 2024-09-04. Type: Warranty Program/Extension. Systems: EXTERIOR LIGHTING.
All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned t
11006633
Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The purpose of this bulletin is to reduce labor hours by standardizing the location(s) of the unused legs of the SRP harness that contain resistors. This will help technicians in the field perform diagnostics without removing unnecessary panels while searching for these resistors.
10247185
Date: 2023-11-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
As a product improvement, Pierce will be changing coolant probes from a contact probe to a capacitive sensor.