The Used Car Index

2023 Prevost X3-45 problems

No complaints are listed for the 2023 Prevost X3-45. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as PREVOST X3-45.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
6,342
Investigations
1
Open investigations
0
Manufacturer communications
15

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

5 recalls.

24V523000

Date: 2024-07-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requireme (excerpt)

Consequence: An unstable wheelchair increases the risk of injury to lift occupants. (excerpt)

Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26. (excerpt)

Do not drive: No. Park outside: No.

23V889000

Date: 2023-12-22. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

Do not drive: No. Park outside: No.

23V761000

Date: 2023-11-10. Systems: ELECTRICAL SYSTEM.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.

Consequence: A relay that overheats can increase the risk of a fire.

Remedy: Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.

Do not drive: No. Park outside: No.

23V245000

Date: 2023-04-06. Systems: ELECTRICAL SYSTEM.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 and X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel is insufficient, allowing the cables to chafe on the edges of the panel and potentially short circuit.

Consequence: An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy: Prevost will inspect, and replace the grommet if necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-13.

Do not drive: No. Park outside: No.

22V221000

Date: 2022-04-06. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

Consequence: An overheated alternator bearing can increase the risk of a fire.

Remedy: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE21011

Opened: 2021-05-13. Closed: 2022-10-03.

Alternator Front Bearing Failure

NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22E030, 22V221, 22V222.

Manufacturer communications

15 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING3
SERVICE BRAKES, AIR3
ELECTRICAL SYSTEM2
SUSPENSION2
ENGINE1
EQUIPMENT1
FORWARD COLLISION AVOIDANCE1
LANE DEPARTURE1

11029487

Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tight

11003159

Date: 2024-06-04. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.

10252407

Date: 2024-03-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

On the vehicles affected by this bulletin the urea harness possibility needs to be replaced to avoid oxidation.

10252405

Date: 2024-03-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

On the vehicles affected by this bulletin, the DPF harness possibility needs to be replaced to avoid oxidation.

10248275

Date: 2023-12-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

SWAY BAR COLLARS IMPROVEMENT

10248276

Date: 2023-12-13. Type: Service Bulletin/Repair Instructions. Systems: LATCHES/LOCKS/LINKAGES.

On the vehicles affected by this bulletin replace parcel rack door handle without lock and catch by new improved model 810013 and 313667. Revision A: Add adjustment for door handle hole

10233625

Date: 2023-03-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved.

10233622

Date: 2023-03-24. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE, LANE DEPARTURE, VEHICLE SPEED CONTROL.

Prevost Driver Assist System Description. Revision A - EFFECTIVE ON H3-45 SERIES UP TO VEHICLE P-1452

10231093

Date: 2023-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139

10228667

Date: 2022-12-07. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.

Air Tanks Draining Sequence. Revision: B - General Update

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
X3-450

Same model, other years

All model years | All Prevost models

Other Prevost models, 2023

Sources

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