No complaints are listed for the 2023 Prevost H3-45. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as PREVOST H3-45.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
8 recalls.
Date: 2024-07-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requireme (excerpt)
Consequence: An unstable wheelchair increases the risk of injury to lift occupants. (excerpt)
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-03-06. Systems: STEERING.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2023 H3-45 and 2022-2023 H3-45 VIP vehicles. The steering column joints may fail, causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the repair has been performed. Prevost will replace the steering column joints, free of charge. Owner notification letters were mailed March 19, 2024. Owners may contact Provost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-11.
Do not drive: Yes. Park outside: No.
Date: 2023-12-22. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Do not drive: No. Park outside: No.
Date: 2023-07-11. Systems: EXTERIOR LIGHTING.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.
Remedy: Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.
Do not drive: No. Park outside: No.
Date: 2023-03-20. Systems: STRUCTURE.
Defect: Prevost Car (US) Inc. (Prevost) is recalling one 2023 H3-45 vehicle. The emergency exit window may require excessive force to open. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: An emergency exit that requires excessive force to open may prevent or delay use of the exit, increasing the risk of injury in the event of an emergency.
Remedy: Prevost will inspect and adjust the emergency exit window, if necessary, free of charge. The owner notification letter was mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-08.
Do not drive: No. Park outside: No.
Date: 2023-03-20. Systems: EXTERIOR LIGHTING.
Defect: Prevost Car (US) Inc. (Prevost Car) is recalling certain 2022-2023 H3-45 VIP and 2023 H3-45 vehicles. When activating the hazard warning lights, the turn signal lights may not flash simultaneously if the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Hazard lights that do not flash simultaneously may confuse other drivers, increasing the risk of a crash.
Remedy: Prevost will update the hazard warning lights software, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-07.
Do not drive: No. Park outside: No.
Date: 2023-02-24. Systems: EQUIPMENT.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2023 H3-45 motor coaches and H3-45 VIP motorhomes, and 2019 H3-41 motor coaches. The Automatic Fire Suppression System (AFSS) optical fire sensor positioned in the engine compartment's lower region may corrode and malfunction. In this event, the AFSS may give a false warning to the driver, command an unwarranted engine shutdown, and relea (excerpt)
Consequence: The activation of the Automatic Fire Suppression System can cause a sudden loss of drive power, increasing the risk of a crash. Additionally, a disabled coach may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. (excerpt)
Remedy: Prevost will inspect the vehicles, install spacers between the optical fire sensor and bracket, and replace the optical fire sensor, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-05. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-04-06. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Consequence: An overheated alternator bearing can increase the risk of a fire.
Remedy: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Do not drive: No. Park outside: No.
Manufacturer communications
20 manufacturer communications.
Communications by system| System | Count |
|---|
| SERVICE BRAKES, AIR | 3 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
| SUSPENSION | 2 |
|---|
| UNKNOWN OR OTHER | 2 |
|---|
| VISIBILITY | 2 |
|---|
| ENGINE | 1 |
|---|
11029487
Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tight
11003159
Date: 2024-06-04. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
10253984
Date: 2024-04-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
On the vehicles affected by this bulletin, replace parcel rack doors rubber bumper strip.
10252408
Date: 2024-03-07. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
On the vehicles affected by this bulletin, the electronic mirror lens air-cleaning system may not work.
10248278
Date: 2023-12-21. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
On the vehicles affected by this bulletin, parcel rack door decals need to be changed.
10248282
Date: 2023-12-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps. Revision A: Parts list change
10248275
Date: 2023-12-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
SWAY BAR COLLARS IMPROVEMENT
10248276
Date: 2023-12-13. Type: Service Bulletin/Repair Instructions. Systems: LATCHES/LOCKS/LINKAGES.
On the vehicles affected by this bulletin replace parcel rack door handle without lock and catch by new improved model 810013 and 313667. Revision A: Add adjustment for door handle hole
10248281
Date: 2023-12-12. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps.
10240150
Date: 2023-07-13. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
On the vehicles affected by this bulletin it is possible that there is a lack of glue on the mirror support. If this is the case, you will need to add it to eliminate the risk of the front-end fiber cracking when tightening the mirror bolts.