The Used Car Index

2023 Ram 3500 problems

NHTSA lists 17 complaints for the 2023 Ram 3500, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as RAM 3500.

At a glance

Complaints
17
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
302,067
Investigations
0
Open investigations
0
Manufacturer communications
375

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM317.6%
ENGINE317.6%
EXTERIOR LIGHTING317.6%
SEAT BELTS211.8%
AIR BAGS15.9%
ENGINE AND ENGINE COOLING15.9%
EQUIPMENT15.9%
FUEL SYSTEM, GASOLINE15.9%
LATCHES/LOCKS/LINKAGES15.9%
PARKING BRAKE15.9%
Top subsystems
SystemSubsystemComplaints
LATCHES/LOCKS/LINKAGESTAILGATE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting423.5%0.76
mechanical failure317.6%1.00
restraint or airbag317.6%0.91
loss of control211.8%0.78
structural or corrosion211.8%0.63
electrical electronic15.9%0.98
fluid or fuel leak15.9%1.00
unclear15.9%0.95
Severities
LabelCountShare of taggedMean confidence
moderate1482.4%0.80
low317.6%0.63

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 17 tagged complaints of 17 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

24V413000

Date: 2024-06-06. Systems: POWER TRAIN.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Do not drive: No. Park outside: No.

24V199000

Date: 2024-03-14. Systems: AIR BAGS, STEERING.

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering c (excerpt)

Consequence: An air bag that does not deploy in a crash can increase the risk of injury. (excerpt)

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B. (excerpt)

Do not drive: No. Park outside: No.

23V799000

Date: 2023-11-28. Systems: EXTERIOR LIGHTING, STEERING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function p (excerpt)

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A. (excerpt)

Do not drive: No. Park outside: No.

23V654000

Date: 2023-09-28. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Do not drive: No. Park outside: No.

23V060000

Date: 2023-02-09. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off. (excerpt)

Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 20 (excerpt)

Do not drive: No. Park outside: Yes.

Investigations

0 investigations; 0 open.

Manufacturer communications

375 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM106
EQUIPMENT39
STRUCTURE27
ENGINE24
POWER TRAIN20
BACK OVER PREVENTION14
ENGINE AND ENGINE COOLING14
UNKNOWN OR OTHER13

11037344

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11036753

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

RADIATOR - ENGINE COOLING

11036754

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

RADIATOR - ENGINE COOLING

11036363

Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH AND BEZEL - FRONT DOOR

11036364

Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH AND BEZEL - FRONT DOOR

11035980

Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

SENSOR - TURBOCHARGER SPEED

11035981

Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

SENSOR - TURBOCHARGER SPEED

11035162

Date: 2026-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a P0234-00 - Turbocharger Overboost Condition. a P0299-00 -

11035047

Date: 2026-07-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a P0234-00 - Turbocharger Overboost Condition. a P0299-00 -

11035080

Date: 2026-07-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

INJECTOR - FUEL

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
350017

Same model, other years

All model years | All Ram models

Other Ram models, 2023

Sources

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