The Used Car Index

2024 Ram 3500 problems

NHTSA lists 44 complaints for the 2024 Ram 3500, 5 of them mention a crash and 1 mention a fire. 4 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as RAM 3500.

At a glance

Complaints
44
With crash
5
With fire
1
With injury (complaints)
4
Injuries
4
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
185,251
Investigations
0
Open investigations
0
Manufacturer communications
301

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1125.0%
SERVICE BRAKES1125.0%
ENGINE613.6%
POWER TRAIN613.6%
AIR BAGS511.4%
UNKNOWN OR OTHER511.4%
EXTERIOR LIGHTING36.8%
SUSPENSION36.8%
TIRES36.8%
FUEL/PROPULSION SYSTEM24.5%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMINSTRUMENT PANEL2
EXTERIOR LIGHTINGTURN SIGNAL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
STRUCTUREBODY1
SUSPENSIONFRONT1
VEHICLE SPEED CONTROLACCELERATOR PEDAL1
VISIBILITYREARVIEW MIRRORS/DEVICES1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1227.3%0.84
mechanical failure1022.7%0.89
loss of control920.5%0.82
fire or overheating49.1%0.95
unclear49.1%0.84
visibility or lighting36.8%0.79
restraint or airbag24.5%0.73
Severities
LabelCountShare of taggedMean confidence
moderate2556.8%0.87
high1022.7%0.80
low613.6%0.83
none36.8%0.82

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 44 tagged complaints of 44 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

24V199000

Date: 2024-03-14. Systems: AIR BAGS, STEERING.

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering c (excerpt)

Consequence: An air bag that does not deploy in a crash can increase the risk of injury. (excerpt)

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B. (excerpt)

Do not drive: No. Park outside: No.

23V799000

Date: 2023-11-28. Systems: EXTERIOR LIGHTING, STEERING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function p (excerpt)

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

301 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM78
ENGINE27
STRUCTURE27
UNKNOWN OR OTHER12
POWER TRAIN8
EQUIPMENT7
Rear Selective Thrust Washer7
Radio5

11037585

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Max Tow Right and Left Rear Wheel Speed Sensors Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a C003A-62 - Right Rear Wheel Speed Sensor - Signal Compare F

11037344

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037267

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.

11037262

Date: 2026-09-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

11036753

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

RADIATOR - ENGINE COOLING

11036754

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

RADIATOR - ENGINE COOLING

11036363

Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH AND BEZEL - FRONT DOOR

11036364

Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH AND BEZEL - FRONT DOOR

11035980

Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

SENSOR - TURBOCHARGER SPEED

11035981

Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

SENSOR - TURBOCHARGER SPEED

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
350044

Same model, other years

All model years | All Ram models

Other Ram models, 2024

Sources

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