The Used Car Index

2023 Ram 2500 problems

NHTSA lists 49 complaints for the 2023 Ram 2500, 4 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as RAM 2500.

At a glance

Complaints
49
With crash
4
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
302,067
Investigations
0
Open investigations
0
Manufacturer communications
356

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1122.4%
ELECTRICAL SYSTEM1020.4%
EXTERIOR LIGHTING918.4%
POWER TRAIN612.2%
AIR BAGS510.2%
STEERING510.2%
UNKNOWN OR OTHER48.2%
SERVICE BRAKES36.1%
VISIBILITY/WIPER36.1%
SERVICE BRAKES, HYDRAULIC24.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
VISIBILITYWINDSHIELD WIPER/WASHER1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1326.5%0.84
visibility or lighting1020.4%0.72
electrical electronic714.3%0.68
loss of control612.2%0.73
restraint or airbag612.2%0.80
fire or overheating24.1%0.99
fluid or fuel leak24.1%0.74
noise or comfort12.0%0.71
structural or corrosion12.0%0.95
unclear12.0%0.89
Severities
LabelCountShare of taggedMean confidence
moderate3061.2%0.88
low1530.6%0.74
high48.2%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 49 tagged complaints of 49 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

26V288000

Date: 2026-05-07. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Do not drive: No. Park outside: No.

24V413000

Date: 2024-06-06. Systems: POWER TRAIN.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Do not drive: No. Park outside: No.

24V199000

Date: 2024-03-14. Systems: AIR BAGS, STEERING.

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering c (excerpt)

Consequence: An air bag that does not deploy in a crash can increase the risk of injury. (excerpt)

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B. (excerpt)

Do not drive: No. Park outside: No.

23V799000

Date: 2023-11-28. Systems: EXTERIOR LIGHTING, STEERING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function p (excerpt)

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A. (excerpt)

Do not drive: No. Park outside: No.

23V654000

Date: 2023-09-28. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Do not drive: No. Park outside: No.

23V060000

Date: 2023-02-09. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off. (excerpt)

Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 20 (excerpt)

Do not drive: No. Park outside: Yes.

23V059000

Date: 2023-02-09. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." (excerpt)

Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash. (excerpt)

Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall (excerpt)

Do not drive: No. Park outside: No.

22V835000

Date: 2022-11-10. Systems: POWER TRAIN.

Defect: FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

356 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM105
EQUIPMENT41
STRUCTURE30
ENGINE24
BACK OVER PREVENTION14
ENGINE AND ENGINE COOLING14
POWER TRAIN14
UNKNOWN OR OTHER13

11037344

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11036753

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

RADIATOR - ENGINE COOLING

11036754

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

RADIATOR - ENGINE COOLING

11036363

Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH AND BEZEL - FRONT DOOR

11036364

Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH AND BEZEL - FRONT DOOR

11035980

Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

SENSOR - TURBOCHARGER SPEED

11035981

Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

SENSOR - TURBOCHARGER SPEED

11035315

Date: 2026-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: a Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. a When on the HVAC page, the Display Screen Module may not respond to to

11035162

Date: 2026-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a P0234-00 - Turbocharger Overboost Condition. a P0299-00 -

11035047

Date: 2026-07-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): a P0234-00 - Turbocharger Overboost Condition. a P0299-00 -

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
250049

Same model, other years

All model years | All Ram models

Other Ram models, 2023

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Ram&model=2500&year=2023"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.