The Used Car Index

2024 Ram 2500 problems

NHTSA lists 59 complaints for the 2024 Ram 2500, 7 of them mention a crash and 2 mention a fire. 3 complaints mention an injury, with 8 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as RAM 2500.

At a glance

Complaints
59
With crash
7
With fire
2
With injury (complaints)
3
Injuries
8
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
272,911
Investigations
0
Open investigations
0
Manufacturer communications
305

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SERVICE BRAKES1322.0%
ELECTRICAL SYSTEM1220.3%
ENGINE915.3%
POWER TRAIN711.9%
TIRES58.5%
FORWARD COLLISION AVOIDANCE46.8%
SEAT BELTS46.8%
UNKNOWN OR OTHER46.8%
AIR BAGS35.1%
BACK OVER PREVENTION35.1%
Top subsystems
SystemSubsystemComplaints
BACK OVER PREVENTIONWARNINGS3
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
FORWARD COLLISION AVOIDANCEWARNINGS2
LANE DEPARTUREBLIND SPOT DETECTION2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1
TIRESSIDEWALL1
TIRESTREAD/BELT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control2237.3%0.87
electrical electronic1322.0%0.85
mechanical failure1220.3%0.88
restraint or airbag610.2%1.00
noise or comfort23.4%0.88
visibility or lighting23.4%0.83
fire or overheating11.7%0.97
unclear11.7%1.00
Severities
LabelCountShare of taggedMean confidence
moderate3661.0%0.88
high1118.6%0.90
low915.3%0.80
critical23.4%0.65
none11.7%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 59 tagged complaints of 59 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

26V327000

Date: 2026-05-21. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Vi (excerpt)

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on Ma (excerpt)

Do not drive: No. Park outside: No.

26V288000

Date: 2026-05-07. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Do not drive: No. Park outside: No.

24V199000

Date: 2024-03-14. Systems: AIR BAGS, STEERING.

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering c (excerpt)

Consequence: An air bag that does not deploy in a crash can increase the risk of injury. (excerpt)

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B. (excerpt)

Do not drive: No. Park outside: No.

23V799000

Date: 2023-11-28. Systems: EXTERIOR LIGHTING, STEERING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function p (excerpt)

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A. (excerpt)

Do not drive: No. Park outside: No.

23V654000

Date: 2023-09-28. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

305 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM77
STRUCTURE29
ENGINE27
UNKNOWN OR OTHER12
EQUIPMENT10
POWER TRAIN8
Rear Selective Thrust Washer7
Radio5

11037344

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037267

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.

11037262

Date: 2026-09-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

11036753

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

RADIATOR - ENGINE COOLING

11036754

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

RADIATOR - ENGINE COOLING

11036363

Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH AND BEZEL - FRONT DOOR

11036364

Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH AND BEZEL - FRONT DOOR

11035980

Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

SENSOR - TURBOCHARGER SPEED

11035981

Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

SENSOR - TURBOCHARGER SPEED

11035315

Date: 2026-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: a Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. a When on the HVAC page, the Display Screen Module may not respond to to

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
250059

Same model, other years

All model years | All Ram models

Other Ram models, 2024

Sources

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