The Used Car Index

2024 Tesla Model 3 problems

NHTSA lists 218 complaints for the 2024 Tesla Model 3, 26 of them mention a crash and 1 mention a fire. 13 complaints mention an injury, with 19 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as TESLA MODEL 3.

At a glance

Complaints
218
With crash
26
With fire
1
With injury (complaints)
13
Injuries
19
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,849,638
Investigations
7
Open investigations
4
Manufacturer communications
58

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER7132.6%
FORWARD COLLISION AVOIDANCE4922.5%
ELECTRICAL SYSTEM4420.2%
STEERING3616.5%
EXTERIOR LIGHTING2712.4%
VEHICLE SPEED CONTROL209.2%
LANE DEPARTURE167.3%
AIR BAGS83.7%
SUSPENSION73.2%
WHEELS73.2%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL32
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING18
FORWARD COLLISION AVOIDANCEWARNINGS14
LANE DEPARTUREASSIST12
STRUCTUREBODY5
BACK OVER PREVENTIONWARNINGS4
ELECTRICAL SYSTEMADAS4
LANE DEPARTUREWARNING4
EXTERIOR LIGHTINGTURN SIGNAL2
BACK OVER PREVENTIONAUTOMATIC SYSTEM BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic10045.9%0.74
loss of control3917.9%0.81
mechanical failure3616.5%0.80
visibility or lighting167.3%0.72
unclear104.6%0.70
noise or comfort83.7%0.71
restraint or airbag83.7%0.88
structural or corrosion10.5%0.99
Severities
LabelCountShare of taggedMean confidence
moderate16676.1%0.87
high3315.1%0.93
low136.0%0.58
none52.3%0.74
critical10.5%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 218 tagged complaints of 218 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

5 recalls.

26V445000

Date: 2026-07-07. Systems: AIR BAGS, STRUCTURE.

Defect: Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta (excerpt)

Consequence: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash. (excerpt)

Remedy: Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004. (excerpt)

Do not drive: No. Park outside: No.

25V002000

Date: 2025-01-06. Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." (excerpt)

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. (excerpt)

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this reca (excerpt)

Do not drive: No. Park outside: No.

24V935000

Date: 2024-12-17. Systems: TIRES.

Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monit (excerpt)

Consequence: Driving with improperly inflated tires increases the risk of a crash. (excerpt)

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018. (excerpt)

Do not drive: No. Park outside: No.

24V554000

Date: 2024-07-24. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Do not drive: No. Park outside: No.

24V284000

Date: 2024-04-19. Systems: AIR BAGS.

Defect: Tesla, Inc. (Tesla) is recalling one 2024 Model 3 vehicle. The driver seat side air bag module was assembled without a deflector that directs gas flow during deployment.

Consequence: Without a deflector, the air bag may deploy improperly, increasing the risk of injury during a crash.

Remedy: Tesla service replaced the side air bag, free of charge. The affected vehicle was repaired April 12, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-001.

Do not drive: No. Park outside: No.

Investigations

7 investigations; 4 open.

EA26002

Opened: 2026-03-18. Closed: Not listed.

FSD Collisions in Reduced Roadway Visibility Conditions

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaa s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systema s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE25012

Opened: 2025-10-07. Closed: Not listed.

Traffic safety violations while Full Self Driving ("FSD") is engaged

The Office of Defects Investigation (a ODIa ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute trai? c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

AQ25002

Opened: 2025-08-20. Closed: Not listed.

Compliance with Standing General Order 2021-01 Reporting Requirements

The Office of Defects Investigation (a ODIa ) has identified numerous incident reports submitted by Tesla, Inc. (a Teslaa ) in response to Standing General Order 2021-01 (the a SGOa ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24033

Opened: 2025-01-06. Closed: 2026-04-03.

Actually Smart Summon sessions resulting in low-speed impacts.

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24031

Opened: 2024-10-17. Closed: 2026-03-18.

FSD Collisions in Reduced Roadway Visibility Conditions

On October 17, 2024, NHTSAa s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaa s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

RQ24009

Opened: 2024-04-25. Closed: Not listed.

Recall 23V838 Remedy Effectiveness

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE22002

Opened: 2022-02-16. Closed: 2026-06-29.

Unexpected Brake Activation

On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 a 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware C

Systems: FORWARD COLLISION AVOIDANCE.

Linked campaign numbers: None listed.

Manufacturer communications

58 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER41
EQUIPMENT6
ELECTRICAL SYSTEM5
SEATS2
SERVICE BRAKES2
POWER TRAIN1
SUSPENSION1

11034277

Date: 2026-06-04. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

On some vehicles, degraded or excessive glue under the front seat cushion(s) may cause creaking noises during cornering or when pressing on the seat cushion(s). Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, rework the front seat cushion(

11033171

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

On some vehicles, insufficient lubricant at the front seat recliner tube ends may cause creaking noises during weight shifting when the seat is occupied. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, lubricate the front seat recliner tub

11020192

Date: 2025-06-24. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detects changes in wheel alignment that may be related to incorrect tire pressures, degraded ball joints, bushings or damaged suspension links. If the feature determ

11016320

Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Certain Model 3 and Model Y vehicles were manufactured with High Voltage (HV) batteries containing cell modules that do not meet Teslaa s internal quality standards, potentially resulting in a reduction of range.

11011363

Date: 2024-11-06. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

On some Model 3 vehicles, the RH front Wheel Speed Sensor (WSS) might have been misrouted, which may cause damage to the WSS harness.

11009776

Date: 2024-10-31. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

On some Model 3 vehicles, the RH front Wheel Speed Sensor (WSS) might have been misrouted, which may cause damage to the WSS harness.

11009781

Date: 2024-10-15. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some Performance Model 3 vehicles might experience minor oil loss through the Rear Drive Unit (RDU) breather during high lateral acceleration cornering maneuvers.

11009773

Date: 2024-10-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

On some 2024+ Model 3 vehicles built at Fremont, a rattling noise may be noticed from the driver and/or front passenger instrument panel air vent while the face-level air vents are directed to straight ahead air flow.

11008830

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008831

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MODEL 3218

Same model, other years

All model years | All Tesla models

Other Tesla models, 2024

Sources

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