The Used Car Index

2024 Tesla Model Y problems

NHTSA lists 326 complaints for the 2024 Tesla Model Y, 72 of them mention a crash and 4 mention a fire. 37 complaints mention an injury, with 58 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as TESLA MODEL Y.

At a glance

Complaints
326
With crash
72
With fire
4
With injury (complaints)
37
Injuries
58
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,193,869
Investigations
7
Open investigations
4
Manufacturer communications
58

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE12438.0%
BACK OVER PREVENTION6118.7%
ELECTRICAL SYSTEM6118.7%
UNKNOWN OR OTHER5516.9%
LANE DEPARTURE4915.0%
VEHICLE SPEED CONTROL3711.3%
SERVICE BRAKES257.7%
STEERING247.4%
STRUCTURE164.9%
EXTERIOR LIGHTING134.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL75
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING62
BACK OVER PREVENTIONSENSING SYSTEM47
FORWARD COLLISION AVOIDANCEWARNINGS37
LANE DEPARTUREBLIND SPOT DETECTION27
LANE DEPARTUREASSIST18
STRUCTUREBODY16
BACK OVER PREVENTIONWARNINGS12
LANE DEPARTUREWARNING12
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING9

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic13140.2%0.86
loss of control10732.8%0.85
visibility or lighting4012.3%0.76
mechanical failure195.8%0.85
noise or comfort72.1%0.68
restraint or airbag72.1%0.91
structural or corrosion61.8%0.67
fire or overheating41.2%0.97
unclear30.9%0.42
fluid or fuel leak20.6%0.77
Severities
LabelCountShare of taggedMean confidence
moderate20964.1%0.87
high8425.8%0.94
low278.3%0.63
critical41.2%0.79
none20.6%0.46

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 326 tagged complaints of 326 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

25V002000

Date: 2025-01-06. Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." (excerpt)

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. (excerpt)

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this reca (excerpt)

Do not drive: No. Park outside: No.

24V935000

Date: 2024-12-17. Systems: TIRES.

Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monit (excerpt)

Consequence: Driving with improperly inflated tires increases the risk of a crash. (excerpt)

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018. (excerpt)

Do not drive: No. Park outside: No.

24V886000

Date: 2024-11-22. Systems: SEATS.

Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.

Consequence: The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.

Remedy: Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.

Do not drive: No. Park outside: No.

24V554000

Date: 2024-07-24. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Do not drive: No. Park outside: No.

24V051000

Date: 2024-01-30. Systems: ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraul (excerpt)

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash. (excerpt)

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003. (excerpt)

Do not drive: No. Park outside: No.

Investigations

7 investigations; 4 open.

EA26002

Opened: 2026-03-18. Closed: Not listed.

FSD Collisions in Reduced Roadway Visibility Conditions

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaa s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systema s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE25012

Opened: 2025-10-07. Closed: Not listed.

Traffic safety violations while Full Self Driving ("FSD") is engaged

The Office of Defects Investigation (a ODIa ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute trai? c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

AQ25002

Opened: 2025-08-20. Closed: Not listed.

Compliance with Standing General Order 2021-01 Reporting Requirements

The Office of Defects Investigation (a ODIa ) has identified numerous incident reports submitted by Tesla, Inc. (a Teslaa ) in response to Standing General Order 2021-01 (the a SGOa ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24033

Opened: 2025-01-06. Closed: 2026-04-03.

Actually Smart Summon sessions resulting in low-speed impacts.

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24031

Opened: 2024-10-17. Closed: 2026-03-18.

FSD Collisions in Reduced Roadway Visibility Conditions

On October 17, 2024, NHTSAa s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaa s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

RQ24009

Opened: 2024-04-25. Closed: Not listed.

Recall 23V838 Remedy Effectiveness

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE22002

Opened: 2022-02-16. Closed: 2026-06-29.

Unexpected Brake Activation

On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 a 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware C

Systems: FORWARD COLLISION AVOIDANCE.

Linked campaign numbers: None listed.

Manufacturer communications

58 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER42
EQUIPMENT8
ELECTRICAL SYSTEM5
FUEL/PROPULSION SYSTEM1
STRUCTURE1
SUSPENSION1

11036613

Date: 2026-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

On some Model Y vehicles built before February 28, 2026, the design of the HVAC inlet duct may lead to water ingress into the air filter and/or vehicle interior. If the vehicle is brought into Service for cabin air filter replacement due to a musty or moldy smell from the HVAC system, water dripping

11028088

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

On some Model Y vehicles, the rear view mirror upper camera cover is not sufficiently transparent, which may prevent infrared light from traveling through the cover, resulting in increased vehicle occupancy warnings in low-light conditions. This has no effect on vehicle operation or Autopilot featur

11020192

Date: 2025-06-24. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detects changes in wheel alignment that may be related to incorrect tire pressures, degraded ball joints, bushings or damaged suspension links. If the feature determ

11016320

Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Certain Model 3 and Model Y vehicles were manufactured with High Voltage (HV) batteries containing cell modules that do not meet Teslaa s internal quality standards, potentially resulting in a reduction of range.

11014773

Date: 2025-02-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

On some Model Y vehicles, the center high mounted stop light may cause interference with the power supply line for the High Voltage Controller (HVC), which can falsely trigger High Voltage Interlock Loop (HVIL) alerts HVP_w026_HvilFault or BMS_a036_SW_HvpHvilFault.

11009771

Date: 2024-10-25. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

On certain Model Y vehicles, the LH and/or RH rear primary body seals might cause wind noise in the cabin.

11008827

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008829

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008830

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008831

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MODEL Y326

Same model, other years

All model years | All Tesla models

Other Tesla models, 2024

Sources

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