The Used Car Index

2016 Thomas Built Buses Minotour problems

No complaints are listed for the 2016 Thomas Built Buses Minotour. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as THOMAS BUILT BUSES MINOTOUR.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
20
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
53,528
Investigations
2
Open investigations
0
Manufacturer communications
129

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

20 recalls. Showing the latest 10 of 20.

21V741000

Date: 2021-09-23. Systems: ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER.

Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2015-2018 Thomas Built Minotour school buses. The under-body shut-off solenoid connector that connects to the CNG fuel tank may corrode, which could result in an electrical short.

Consequence: A short at the connector may cause a flame or overheating, increasing the risk of a fire.

Remedy: Dealers will replace the CNG fuel shut-off solenoid, free of charge. Owner notification letters are were mailed February 03, 2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-903.

Do not drive: No. Park outside: No.

20V690000

Date: 2020-11-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems (excerpt)

Consequence: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury. (excerpt)

Remedy: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868. (excerpt)

Do not drive: No. Park outside: No.

19V712000

Date: 2019-10-04. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these v (excerpt)

Consequence: The lack of impact absorption increases the risk of injury in the event of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832. (excerpt)

Do not drive: No. Park outside: No.

19V170000

Date: 2019-03-05. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.

Consequence: When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.

Remedy: DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.

Do not drive: No. Park outside: No.

18V698000

Date: 2018-10-05. Systems: STRUCTURE.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Thomas Built Buses Minotour school buses with 36" or 39" wide seats. The rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirements. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits a (excerpt)

Consequence: If the emergency exit door does not open wide enough, it may limit the ability to exit the bus, increasing the risk of injury in the event of an emergency. (excerpt)

Remedy: DTNA will notify owners, and dealers will modify the rear door slide system, increasing the angle that the door can open, free of charge. DTNA issued owners an interim notification on November 8, 2018. The recall began June 28, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-797. (excerpt)

Do not drive: No. Park outside: No.

18V301000

Date: 2018-05-08. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.

Consequence: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.

Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.

Do not drive: No. Park outside: No.

18V254000

Date: 2018-04-19. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.

Do not drive: No. Park outside: No.

18V253000

Date: 2018-04-19. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.

Do not drive: No. Park outside: No.

18V193000

Date: 2018-03-26. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.

Do not drive: No. Park outside: No.

18V192000

Date: 2018-03-26. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

PE23016

Opened: 2023-09-27. Closed: 2025-01-10.

6L90 Transmission Failure

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving one Vehicle Owner Questionnaire (VOQ) complaint related to four school buses built on General Motors (GM) van chassis. The VOQ alleged transmission failure resulting in a loss of all forward gear. In ODI's pre-investigative discussions with GM, ODI learned that valve body separator plates had been mac

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

AQ18002

Opened: 2018-04-23. Closed: 2024-07-11.

Daimler Trucks North America Recalls

On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio

Systems: EXTERIOR LIGHTING, STEERING.

Linked campaign numbers: None listed.

Manufacturer communications

129 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT81
ENGINE AND ENGINE COOLING8
SEATS8
STRUCTURE8
ENGINE7
ELECTRICAL SYSTEM6
FUEL SYSTEM, GASOLINE6
FUEL SYSTEM, OTHER6

10187529

Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Important Campaign Information Letter for Dealer Travel for Campaign Performance A?A A TBB.

10187440

Date: 2021-02-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.

10180350

Date: 2020-09-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STEERING.

Tech Talk discussion about power steering fluid.

10179882

Date: 2020-09-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is open. With certain options, a diode was inadvertently being

10177838

Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.

10177979

Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.

10178006

Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerA A A A A A A A A A A A A A A A?A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A s location to perform a rec

10177653

Date: 2020-07-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freigh

10177648

Date: 2020-07-10. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there

10174376

Date: 2020-04-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Res

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MINOTOUR0

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2016

Sources

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