No complaints are listed for the 2020 Thomas Built Buses Minotour. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as THOMAS BUILT BUSES MINOTOUR.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2020-11-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems (excerpt)
Consequence: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-10-10. Systems: ELECTRICAL SYSTEM, SEAT BELTS.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Buses Minotour school buses built on a GMC Savannah or Chevrolet Express chassis. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S (excerpt)
Consequence: Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash. (excerpt)
Remedy: GM will notify DTNA owners, and GM dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may GM customer service at 1-800-462-8782 contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-833. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-10-09. Systems: ELECTRICAL SYSTEM, SEAT BELTS.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Buses Minotour school buses. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Pr (excerpt)
Consequence: Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash. (excerpt)
Remedy: GM has notified the Thomas Built owners, and GM dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-833. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-10-04. Systems: SEATS.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these v (excerpt)
Consequence: The lack of impact absorption increases the risk of injury in the event of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-08-22. Systems: BACK OVER PREVENTION.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour school buses. The school buses may be missing backup cameras. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lack of rear visibility increases the risk of a crash.
Remedy: DTNA will notify owners, and dealers will add a backup camera system, free of charge. DTNA issued owners an interim notification date on October 11, 2019. The recall began December 23, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-825.
Do not drive: No. Park outside: No.
Date: 2019-07-25. Systems: STRUCTURE.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Consequence: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Do not drive: No. Park outside: No.
Date: 2019-07-24. Systems: STRUCTURE.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Consequence: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Do not drive: No. Park outside: No.
Manufacturer communications
35 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 25 |
|---|
| STRUCTURE | 4 |
|---|
| ELECTRICAL SYSTEM | 3 |
|---|
| ENGINE AND ENGINE COOLING | 3 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| SUSPENSION | 3 |
|---|
| LANE DEPARTURE | 2 |
|---|
| POWER TRAIN | 2 |
|---|
10187529
Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Important Campaign Information Letter for Dealer Travel for Campaign Performance A?A A TBB.
10187440
Date: 2021-02-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
10180350
Date: 2020-09-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STEERING.
Tech Talk discussion about power steering fluid.
10179882
Date: 2020-09-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is open. With certain options, a diode was inadvertently being
10177838
Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
10177979
Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
10178006
Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerA A A A A A A A A A A A A A A A?A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A s location to perform a rec
10177653
Date: 2020-07-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freigh
10177648
Date: 2020-07-10. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there
10174376
Date: 2020-04-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Res