No complaints are listed for the 2021 Thomas Built Buses Minotour. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as THOMAS BUILT BUSES MINOTOUR.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2022-11-14. Systems: SEATS.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Buses Minotour school buses. The forward seat barrier behind the driver may not provide sufficient protection to passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."
Consequence: Occupants may collide with the front seat barrier with more force than intended during a crash, increasing the risk of injury.
Remedy: Dealers will replace the barrier, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL959.
Do not drive: No. Park outside: No.
Date: 2020-11-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems (excerpt)
Consequence: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
23 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 18 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| LANE DEPARTURE | 2 |
|---|
| POWER TRAIN | 2 |
|---|
| STRUCTURE | 2 |
|---|
| SUSPENSION | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
10187529
Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Important Campaign Information Letter for Dealer Travel for Campaign Performance A?A A TBB.
10187440
Date: 2021-02-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
10183319
Date: 2020-11-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, SERVICE BRAKES, AIR.
Customer Advisory Letter for a software update is needed to address a possible water condensation build up in the air compressor. The EV Control Unit (ECU) software and air dryer will be updated on your vehicle.
10180350
Date: 2020-09-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STEERING.
Tech Talk discussion about power steering fluid.
10179882
Date: 2020-09-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is open. With certain options, a diode was inadvertently being
10177838
Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
10177979
Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
10178006
Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerA A A A A A A A A A A A A A A A?A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A s location to perform a rec
10177653
Date: 2020-07-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freigh
10177648
Date: 2020-07-10. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there