No complaints are listed for the 2011 Thomas Built Buses Minotour. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as THOMAS BUILT BUSES MINOTOUR.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
16 recalls. Showing the latest 10 of 16.
Date: 2020-11-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems (excerpt)
Consequence: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-03-05. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Consequence: When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
Remedy: DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.
Do not drive: No. Park outside: No.
Date: 2018-05-08. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Consequence: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
Do not drive: No. Park outside: No.
Date: 2018-03-07. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour transit buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence: If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Do not drive: No. Park outside: No.
Date: 2018-03-07. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour school buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence: If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Do not drive: No. Park outside: No.
Date: 2018-01-30. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Add (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-09-04. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link (excerpt)
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. (excerpt)
Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-09-04. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pi (excerpt)
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. (excerpt)
Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-06-28. Systems: STRUCTURE.
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR NON SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP S (excerpt)
Consequence: IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS. (excerpt)
Remedy: THOMAS BUILT BUSES WILL NOTIFY OWNERS. SMI WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT THOMAS BUILT BUSES AT 1-336-889-4871 OR SMI AT 1-800-951-7867. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-06-28. Systems: STRUCTURE.
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPO (excerpt)
Consequence: IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS. (excerpt)
Remedy: THOMAS BUILT BUSES WILL NOTIFY OWNERS. SMI WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT THOMAS BUILT BUSES AT 1-336-889-4871 OR SMI AT 1-800-951-7867. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
95 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 61 |
|---|
| ENGINE | 7 |
|---|
| ENGINE AND ENGINE COOLING | 7 |
|---|
| FUEL SYSTEM, GASOLINE | 6 |
|---|
| FUEL SYSTEM, OTHER | 6 |
|---|
| ELECTRICAL SYSTEM | 4 |
|---|
| STRUCTURE | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
10180350
Date: 2020-09-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STEERING.
Tech Talk discussion about power steering fluid.
10177653
Date: 2020-07-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freigh
10177648
Date: 2020-07-10. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there
10174376
Date: 2020-04-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Res
10174060
Date: 2020-04-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Pa
10174061
Date: 2020-04-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limite
10172025
Date: 2020-03-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
10171852
Date: 2020-02-28. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.
10170298
Date: 2020-01-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT, VISIBILITY.
Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
10193702
Date: 2019-12-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Thomas Built Buses Product Awareness Bulletin on Data Book Update