The Used Car Index

2013 Thomas Built Buses SAF-T-Liner EFX problems

No complaints are listed for the 2013 Thomas Built Buses SAF-T-Liner EFX. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER EFX.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
103,038
Investigations
0
Open investigations
0
Manufacturer communications
116

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

9 recalls.

22V762000

Date: 2022-10-12. Systems: STRUCTURE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Consequence: A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.

Remedy: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.

Do not drive: No. Park outside: No.

15V565000

Date: 2015-09-04. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link (excerpt)

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686. (excerpt)

Do not drive: No. Park outside: No.

15V564000

Date: 2015-09-04. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pi (excerpt)

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686. (excerpt)

Do not drive: No. Park outside: No.

15V432000

Date: 2015-07-07. Systems: STRUCTURE.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, th (excerpt)

Consequence: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants. (excerpt)

Remedy: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685. (excerpt)

Do not drive: No. Park outside: No.

15V425000

Date: 2015-07-06. Systems: STRUCTURE.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the st (excerpt)

Consequence: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants. (excerpt)

Remedy: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685. (excerpt)

Do not drive: No. Park outside: No.

13V537000

Date: 2013-10-30. Systems: SEATS.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2012-2014 Thomas Built Saf-T-Liner HDX and Saf-T-Liner EFX school buses manufactured October 17, 2011, through July 2, 2013. A U-bolt intended to reinforce certain seat installations to the chassis may have been left out of the assembly process.

Consequence: In the event of a crash, the seats may not stay mounted to the chassis, increasing the risk of injury.

Remedy: DTNA will notify owners and dealers will install the U-bolts as required, free of charge. The recall began on December 13, 2013. Owners may contact DTNA at 1-503-745-5219. DTNA's recall number is FL-650.

Do not drive: No. Park outside: No.

13V365000

Date: 2013-08-15. Systems: EQUIPMENT, FUEL SYSTEM, DIESEL.

Defect: Daimler Trucks North America (Daimler) is recalling certain model year 2013-2014 Saf-T-Liner (EF, EFX, and HDX) buses equipped with an auxiliary fuel pickup tube for use with an optional chassis coolant heater and manufactured January 1, 2012, through October 4, 2012. An information label affixed to the auxiliary heater fuel pickup tube may detach and fall off into the fuel tank, inhibiting fuel (excerpt)

Consequence: Insufficient fuel delivery may cause the engine to stumble, run erratically, or stall while driving, increasing the risk of a crash. (excerpt)

Remedy: Daimler will notify owners and dealers will inspect the tanks and auxiliary heater fuel pickup tubes for labels. Any labels will be removed, free of charge. The recall began on October 15, 2013. Owners may contact Daimler at 1-800-716-7466. Daimler's recall number is FL-643. (excerpt)

Do not drive: No. Park outside: No.

13V364000

Date: 2013-08-15. Systems: EQUIPMENT, FUEL SYSTEM, DIESEL.

Defect: Daimler Trucks North America (Daimler) is recalling certain model year 2013-2014 Saf-T-Liner (EF, EFX, and HDX) buses equipped with an auxiliary fuel pickup tube for use with an optional chassis coolant heater and manufactured January 1, 2012, through October 4, 2012. An information label affixed to the auxiliary heater fuel pickup tube may detach and fall off into the fuel tank, inhibiting fuel (excerpt)

Consequence: Insufficient fuel delivery may cause the engine to stumble, run erratically, or stall while driving, increasing the risk of a crash. (excerpt)

Remedy: Daimler will notify owners and dealers will inspect the tanks and auxiliary heater fuel pickup tubes for labels. Any labels will be removed, free of charge. The recall began on October 18, 2013. Owners may contact Daimler at 1-800-716-7466. Daimler's recall number is FL-643. (excerpt)

Do not drive: No. Park outside: No.

13V022000

Date: 2013-01-23. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2013-2014 Thomas Built Buses brand Saf-T-Liner EFX school buses manufactured from March 29, 2012, through November 14, 2012 and equipped with 100% Daytime Running Lights (DRL) option code C3676-24-000. The DRL circuit breaker may trip during continuous operation of the headlights in high beam mode. This would result in a loss of (excerpt)

Consequence: A loss of power to the bus' lights may reduce the driver's ability to see other vehicles, pedestrians, or objects, as well as reduce the bus' visibility to other drivers or pedestrians, increasing the risk of crash. (excerpt)

Remedy: DTNA has notified the affected owners. Dealers will replace the circuit breaker, free of charge. The recall began on December 14, 2012. Owners may contact Thomas Built Buses Warranty Department at 1-366-889-4871. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

116 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT69
ENGINE9
ENGINE AND ENGINE COOLING8
FUEL SYSTEM, GASOLINE7
ELECTRICAL SYSTEM6
FUEL SYSTEM, OTHER6
SEATS6
EXTERIOR LIGHTING4

11031983

Date: 2026-04-24. Type: Other. Systems: VISIBILITY/WIPER.

Service Solution for EFX AC Upper bracket TBB 130987 replaced with TBB 248310

10184029

Date: 2020-12-08. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, STEERING.

Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include

10183988

Date: 2020-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN, STEERING.

Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, ste

10193743

Date: 2020-10-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Thomas Built Buses Product Awareness Bulletin on Lettering Changes - Notification

10180350

Date: 2020-09-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STEERING.

Tech Talk discussion about power steering fluid.

10193738

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

Thomas Built Buses Product Awareness Bulletin on Heater Hose Changes

10177653

Date: 2020-07-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freigh

10193736

Date: 2020-07-17. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

Thomas Built Buses Product Awareness Bulletin on National DriverA?A A s Seat Update

10177648

Date: 2020-07-10. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there

10174376

Date: 2020-04-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Res

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER EFX0

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2013

Sources

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