No complaints are listed for the 2019 Thomas Built Buses SAF-T-Liner EFX. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER EFX.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
10 recalls.
Date: 2024-07-24. Systems: EQUIPMENT.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (excerpt)
Consequence: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury. (excerpt)
Remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-10-12. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence: A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
Remedy: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.
Do not drive: No. Park outside: No.
Date: 2022-07-19. Systems: SEATS.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.
Consequence: Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.
Remedy: Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL946.
Do not drive: No. Park outside: No.
Date: 2020-03-03. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner HDX, EFX, and C2 school buses equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 2, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Do not drive: No. Park outside: No.
Date: 2019-10-04. Systems: SEATS.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these v (excerpt)
Consequence: The lack of impact absorption increases the risk of injury in the event of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-07-25. Systems: STRUCTURE.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Consequence: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Do not drive: No. Park outside: No.
Date: 2019-06-11. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.
Consequence: The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.
Remedy: DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.
Do not drive: No. Park outside: No.
Date: 2018-12-19. Systems: STEERING, SUSPENSION.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Thomas Built Saf-T-Liner HDX, C2, and EFX School Buses, equipped with Detroit Axle axles. The affected vehicles may have loose steering tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, affecting vehicle steering, and increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Do not drive: No. Park outside: No.
Date: 2018-10-05. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Thomas Built school buses Saf-T-Liner C2, Saf-T-Liner HDX and Saf-T-Liner EFX school buses. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.
Do not drive: No. Park outside: No.
Date: 2018-05-29. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX and Saf-T-Liner HDX school buses equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence: If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Do not drive: No. Park outside: No.
Manufacturer communications
74 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 38 |
|---|
| ELECTRICAL SYSTEM | 10 |
|---|
| ENGINE AND ENGINE COOLING | 9 |
|---|
| ENGINE | 6 |
|---|
| EXTERIOR LIGHTING | 4 |
|---|
| STEERING | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| POWER TRAIN | 3 |
|---|
11031983
Date: 2026-04-24. Type: Other. Systems: VISIBILITY/WIPER.
Service Solution for EFX AC Upper bracket TBB 130987 replaced with TBB 248310
11011076
Date: 2024-11-11. Type: Warranty Program/Extension. Systems: ENGINE.
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
11010192
Date: 2024-10-21. Type: Other. Systems: ENGINE.
Extended Warranty Policy for certain Cummins B6.7 engines for TBB vehicle DEF headers for EPA and CARB Emissions Reporting
11010186
Date: 2024-10-17. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11008508
Date: 2024-09-16. Type: Other. Systems: ENGINE.
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
10251200
Date: 2024-02-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a
10251202
Date: 2024-02-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Important Campaign Information letter for FL974 - Revised Bulletin & Population
10249516
Date: 2024-01-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Emissions Recall: Cummins DEF Sensor Shortage
10189319
Date: 2021-03-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
10187529
Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Important Campaign Information Letter for Dealer Travel for Campaign Performance A?A A TBB.