No complaints are listed for the 2021 Thomas Built Buses SAF-T-Liner EFX. NHTSA's API and bulk file list none in this build.
Data build 2026-10-10.
NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER EFX.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2024-07-24. Systems: EQUIPMENT.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (excerpt)
Consequence: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury. (excerpt)
Remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-10-12. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence: A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
Remedy: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.
Do not drive: No. Park outside: No.
Date: 2022-07-19. Systems: SEATS.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.
Consequence: Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.
Remedy: Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL946.
Do not drive: No. Park outside: No.
Date: 2022-03-11. Systems: SEATS.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built Buses Saf-T-Liner EFX School Buses. The passenger seat mounting bolts may break due to improperly placed mounting that allows contact with the chassis cross member bolts. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat Belt Assembly Anchor (excerpt)
Consequence: A seat with broken mounting bolts may not properly restrain an occupant in a crash, increasing their risk of injury. (excerpt)
Remedy: Dealers will add a spacer to provide proper clearance between the passenger seat mounting and chassis cross member bolts, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-921. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-11-02. Systems: ELECTRICAL SYSTEM.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Thomas Built EFX and HDX school buses. The nut for the power cable stud on the alternator may not have been tightened properly, which can cause a loose cable connection.
Consequence: A loose power cable connection may cause electrical arcing, which can increase the risk of a fire.
Remedy: Dealers will inspect the alternator power cable connection and tighten it if necessary, free of charge. Owner notification letters were mailed on December 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL904.
Do not drive: No. Park outside: No.
Date: 2021-04-12. Systems: STEERING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.
Consequence: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Do not drive: No. Park outside: No.
Date: 2021-01-20. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Thomas Built Buses Saf-T-Liner HDX and EFX school buses. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Consequence: The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.
Do not drive: No. Park outside: No.
Manufacturer communications
53 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 28 |
|---|
| ENGINE AND ENGINE COOLING | 6 |
|---|
| POWER TRAIN | 5 |
|---|
| ELECTRICAL SYSTEM | 4 |
|---|
| ENGINE | 4 |
|---|
| STEERING | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| UNKNOWN OR OTHER | 3 |
|---|
11035528
Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical Service Bulletin for Electrical Wiring Modifications for Type DFootwell Heater
11031983
Date: 2026-04-24. Type: Other. Systems: VISIBILITY/WIPER.
Service Solution for EFX AC Upper bracket TBB 130987 replaced with TBB 248310
11028074
Date: 2026-01-26. Type: Other. Systems: UNKNOWN OR OTHER.
Service Solution for EFX Shock Mount Frame Rail Crack Repair
11014787
Date: 2025-02-05. Type: Other. Systems: EXTERIOR LIGHTING.
Service Solution for HDX / EFX front lighting replacement
11011106
Date: 2024-11-20. Type: Other. Systems: STEERING.
Service Solution for Power steering Pump TBB 61280827 replacement with TBB 246122
11011076
Date: 2024-11-11. Type: Warranty Program/Extension. Systems: ENGINE.
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
11010192
Date: 2024-10-21. Type: Other. Systems: ENGINE.
Extended Warranty Policy for certain Cummins B6.7 engines for TBB vehicle DEF headers for EPA and CARB Emissions Reporting
11010186
Date: 2024-10-17. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11008508
Date: 2024-09-16. Type: Other. Systems: ENGINE.
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
10251202
Date: 2024-02-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Important Campaign Information letter for FL974 - Revised Bulletin & Population