The Used Car Index

2017 Thomas Built Buses SAF-T-Liner EFX problems

No complaints are listed for the 2017 Thomas Built Buses SAF-T-Liner EFX. NHTSA's API and bulk file list none in this build.

Data build 2026-10-10.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER EFX.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
16
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
53,528
Investigations
0
Open investigations
0
Manufacturer communications
158

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

16 recalls. Showing the latest 10 of 16.

22V762000

Date: 2022-10-12. Systems: STRUCTURE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Consequence: A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.

Remedy: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.

Do not drive: No. Park outside: No.

22V510000

Date: 2022-07-19. Systems: SEATS.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.

Consequence: Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.

Remedy: Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL946.

Do not drive: No. Park outside: No.

19V712000

Date: 2019-10-04. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these v (excerpt)

Consequence: The lack of impact absorption increases the risk of injury in the event of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832. (excerpt)

Do not drive: No. Park outside: No.

19V444000

Date: 2019-06-11. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.

Consequence: The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.

Remedy: DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.

Do not drive: No. Park outside: No.

18V410000

Date: 2018-06-15. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Thomas Built Buses Saf-T-Liner EFX transit buses. The check valve for the air brake system may not be plumbed correctly which can cause the primary air system to not be isolated from the secondary air system.

Consequence: In the event of a rapid loss of air pressure in the secondary system, the incorrectly plumbed check valve can cause rapid air loss in both secondary and primary system, causing the parking brakes to activate suddenly. This will increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and repair the check valve as needed, free of charge. The recall began on August 12, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-774.

Do not drive: No. Park outside: No.

18V409000

Date: 2018-06-15. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Thomas Built Buses Saf-T-Liner EFX school buses. The check valve for the air brake system may not be plumbed correctly which can cause the primary air system to not be isolated from the secondary air system.

Consequence: In the event of a rapid loss of air pressure in the secondary system, the incorrectly plumbed check valve can cause rapid air loss in both secondary and primary system, causing the parking brakes to activate suddenly. This will increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and repair the check valve as needed, free of charge. The recall began on August 12, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-774.

Do not drive: No. Park outside: No.

18V352000

Date: 2018-05-29. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX and Saf-T-Liner HDX school buses equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Consequence: If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Do not drive: No. Park outside: No.

18V254000

Date: 2018-04-19. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.

Do not drive: No. Park outside: No.

18V253000

Date: 2018-04-19. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.

Do not drive: No. Park outside: No.

18V193000

Date: 2018-03-26. Systems: SEATS.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.

Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

158 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT93
ENGINE AND ENGINE COOLING15
ELECTRICAL SYSTEM13
ENGINE13
SEATS11
FUEL SYSTEM, GASOLINE7
FUEL SYSTEM, OTHER6
STRUCTURE5

11031983

Date: 2026-04-24. Type: Other. Systems: VISIBILITY/WIPER.

Service Solution for EFX AC Upper bracket TBB 130987 replaced with TBB 248310

11011076

Date: 2024-11-11. Type: Warranty Program/Extension. Systems: ENGINE.

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

11010192

Date: 2024-10-21. Type: Other. Systems: ENGINE.

Extended Warranty Policy for certain Cummins B6.7 engines for TBB vehicle DEF headers for EPA and CARB Emissions Reporting

11010186

Date: 2024-10-17. Type: Other. Systems: ENGINE.

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

11008508

Date: 2024-09-16. Type: Other. Systems: ENGINE.

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

10251200

Date: 2024-02-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a

10251202

Date: 2024-02-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Important Campaign Information letter for FL974 - Revised Bulletin & Population

10249516

Date: 2024-01-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Emissions Recall: Cummins DEF Sensor Shortage

10189319

Date: 2021-03-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.

10187529

Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Important Campaign Information Letter for Dealer Travel for Campaign Performance A?A A TBB.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER EFX0

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2017

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Thomas+Built+Buses&model=SAF-T-Liner+EFX&year=2017"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.