The Used Car Index

2022 Thomas Built Buses SAF-T-Liner C2 problems

NHTSA lists 1 complaints for the 2022 Thomas Built Buses SAF-T-Liner C2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER C2.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
12
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
27,494
Investigations
0
Open investigations
0
Manufacturer communications
112

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
LANE DEPARTURE1100.0%
VISIBILITY1100.0%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREBLIND SPOT DETECTION1
VISIBILITYREARVIEW MIRRORS/DEVICES1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting1100.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

12 recalls. Showing the latest 10 of 12.

24V555000

Date: 2024-07-24. Systems: EQUIPMENT.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (excerpt)

Consequence: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury. (excerpt)

Remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918. (excerpt)

Do not drive: No. Park outside: No.

23V670000

Date: 2023-10-03. Systems: STRUCTURE.

Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.

Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Do not drive: No. Park outside: No.

23V669000

Date: 2023-10-03. Systems: STRUCTURE.

Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.

Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Do not drive: No. Park outside: No.

23V209000

Date: 2023-09-13. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.

Consequence: A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.

Remedy: Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.

Do not drive: No. Park outside: No.

23V333000

Date: 2023-05-09. Systems: STRUCTURE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.A A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body (excerpt)

Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury. (excerpt)

Remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973. (excerpt)

Do not drive: No. Park outside: No.

22V438000

Date: 2022-06-20. Systems: ENGINE AND ENGINE COOLING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.

Consequence: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy: Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.

Do not drive: No. Park outside: No.

21V945000

Date: 2021-12-08. Systems: EQUIPMENT, VEHICLE SPEED CONTROL.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The gas pedal may be misaligned and wear a hole into the floor mat, which can trap the gas pedal.

Consequence: A trapped gas pedal will not allow the vehicle to decelerate as expected when the driver lifts their foot from the gas pedal, resulting in unintended acceleration and an increased risk of a crash.

Remedy: Dealers will inspect and replace the gas pedal assembly as necessary, free of charge. Owner notification letters are expected to be mailed February 5, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL913.

Do not drive: No. Park outside: No.

21V547000

Date: 2021-07-20. Systems: PARKING BRAKE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.

Consequence: Unintended movement of the vehicle increases the risk of a crash.

Remedy: DTNA will update the Dash Electronic Control Unit (DECU ) software, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-896.

Do not drive: No. Park outside: No.

21V370000

Date: 2021-05-19. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

Do not drive: No. Park outside: No.

21V255000

Date: 2021-04-12. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.

Consequence: A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

112 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT26
ENGINE AND ENGINE COOLING21
ENGINE18
ELECTRICAL SYSTEM17
EXTERIOR LIGHTING6
UNKNOWN OR OTHER6
WHEELS6
LATCHES/LOCKS/LINKAGES4

11035715

Date: 2026-07-17. Type: Other. Systems: ENGINE.

CX Advocate for Lost/Damaged Replacement F1011/F1015 Labels

11033083

Date: 2026-05-01. Type: Other. Systems: VISIBILITY/WIPER.

Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)

11027493

Date: 2025-12-11. Type: Other. Systems: ENGINE.

Fleet Communications for Heater Core Plugging

11025887

Date: 2025-11-25. Type: Emissions. Systems: ENGINE.

Revised Emission Recall for FCCC Clean Idle Label

11025890

Date: 2025-11-25. Type: Emissions. Systems: ENGINE.

Revised Emission Recall for FCCC Clean Idle Label

11024971

Date: 2025-10-02. Type: Other. Systems: EXTERIOR LIGHTING.

Producat Awareness Bulletin for Saf-T-Liner C2 Headlamp Updates

11023661

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

My communications for DTNA Announces Extended Coverage Policy Updates

11023660

Date: 2025-09-02. Type: Other. Systems: FUEL/PROPULSION SYSTEM.

My Communications for UFI 0-Ring Announcement

11020273

Date: 2025-06-11. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Parts Bulletin for Tie Rod Assembly Part Breakdown

11017540

Date: 2025-04-03. Type: Other. Systems: VISIBILITY/WIPER.

Service Solution for Windshield Stress Crack Info only

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER C21

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2022

Sources

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