The Used Car Index

2021 Volkswagen Arteon problems

NHTSA lists 14 complaints for the 2021 Volkswagen Arteon, 1 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as VOLKSWAGEN ARTEON.

At a glance

Complaints
14
With crash
1
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
43,091
Investigations
0
Open investigations
0
Manufacturer communications
401

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE642.9%
LANE DEPARTURE321.4%
TIRES321.4%
ELECTRICAL SYSTEM214.3%
UNKNOWN OR OTHER214.3%
AIR BAGS17.1%
ENGINE17.1%
EXTERIOR LIGHTING17.1%
VEHICLE SPEED CONTROL17.1%
WHEELS17.1%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL4
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
FORWARD COLLISION AVOIDANCEWARNINGS2
LANE DEPARTUREWARNING2
TIRESSIDEWALL2
LANE DEPARTUREASSIST1
LANE DEPARTUREBLIND SPOT DETECTION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic642.9%0.92
mechanical failure428.6%0.96
fire or overheating17.1%0.78
loss of control17.1%0.99
noise or comfort17.1%0.31
visibility or lighting17.1%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1071.4%0.82
low321.4%0.63
high17.1%0.95

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 14 tagged complaints of 14 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

22V514000

Date: 2022-07-20. Systems: BACK OVER PREVENTION, EQUIPMENT.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirem (excerpt)

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV. (excerpt)

Do not drive: No. Park outside: No.

21V695000

Date: 2021-09-08. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The pressure input rod connection on the brake booster may be loose and could detach.

Consequence: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.

Remedy: Dealers will tighten the pressure input rod connection, free of charge. Owner notification letters were mailed September 28, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47R3.

Do not drive: No. Park outside: No.

21V274000

Date: 2021-04-21. Systems: TIRES.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The Tire Pressure Monitoring System (TPMS) sensors were incorrectly calibrated and may not detect the position of a wheel sensor after tire rotation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: The TPMS may misidentify a tire with low air pressure, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the wheel electronics and tire valves, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R2.

Do not drive: No. Park outside: No.

20V716000

Date: 2020-11-18. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 11 (excerpt)

Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

401 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT130
ELECTRICAL SYSTEM81
ENGINE AND ENGINE COOLING63
UNKNOWN OR OTHER50
ENGINE49
POWER TRAIN16
SERVICE BRAKES15
STRUCTURE10

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11036878

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Repair or Replace Information

11036874

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Replacement instruction

11036868

Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.

Permission to change Daily Order upgraded to RED Order

11036870

Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Differences between a leak and seepage

11035763

Date: 2026-07-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

MIB3 Recovery Solution

11035772

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.

11035765

Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Over-the-Air Software Update Dealer Recovery Process

11035762

Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ARTEON14

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2021

Sources

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