NHTSA lists 71 complaints for the 2021 Volkswagen Jetta, 3 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 2 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN JETTA.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 30 | 42.3% | 0.85 |
|---|
| electrical electronic | 19 | 26.8% | 0.81 |
|---|
| loss of control | 10 | 14.1% | 0.83 |
|---|
| restraint or airbag | 6 | 8.5% | 0.90 |
|---|
| unclear | 3 | 4.2% | 0.96 |
|---|
| visibility or lighting | 2 | 2.8% | 0.93 |
|---|
| structural or corrosion | 1 | 1.4% | 0.45 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 34 | 47.9% | 0.81 |
|---|
| low | 31 | 43.7% | 0.68 |
|---|
| high | 4 | 5.6% | 0.92 |
|---|
| critical | 1 | 1.4% | 1.00 |
|---|
| none | 1 | 1.4% | 0.80 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 71 tagged complaints of 71 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2022-07-20. Systems: BACK OVER PREVENTION, EQUIPMENT.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirem (excerpt)
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-06-30. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Consequence: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
Do not drive: No. Park outside: No.
Date: 2021-02-01. Systems: SEATS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Consequence: The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Do not drive: No. Park outside: No.
Date: 2020-11-18. Systems: BACK OVER PREVENTION.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 11 (excerpt)
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
487 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 158 |
|---|
| ELECTRICAL SYSTEM | 108 |
|---|
| ENGINE AND ENGINE COOLING | 94 |
|---|
| ENGINE | 60 |
|---|
| UNKNOWN OR OTHER | 52 |
|---|
| STRUCTURE | 27 |
|---|
| POWER TRAIN | 26 |
|---|
| SUSPENSION | 22 |
|---|
11038146
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Suggested fuel additive
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11036878
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Repair or Replace Information
11036886
Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: Part number 3Q0-959-435N software version number 1307 has incorrect coding.
11036866
Date: 2026-08-11. Type: Other. Systems: POWER TRAIN.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11036874
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Replacement instruction
11036868
Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.
Permission to change Daily Order upgraded to RED Order
11036870
Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Differences between a leak and seepage
11035763
Date: 2026-07-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
MIB3 Recovery Solution
11035772
Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.