The Used Car Index

2021 Volkswagen ID.4 problems

NHTSA lists 335 complaints for the 2021 Volkswagen ID.4, 28 of them mention a crash and 1 mention a fire. 15 complaints mention an injury, with 24 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as VOLKSWAGEN ID.4.

At a glance

Complaints
335
With crash
28
With fire
1
With injury (complaints)
15
Injuries
24
Deaths
0
Recalls
11
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
99,064
Investigations
2
Open investigations
0
Manufacturer communications
396

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM17853.1%
UNKNOWN OR OTHER5917.6%
FORWARD COLLISION AVOIDANCE4011.9%
STRUCTURE3510.4%
VEHICLE SPEED CONTROL3510.4%
SERVICE BRAKES3410.1%
FUEL/PROPULSION SYSTEM247.2%
POWER TRAIN226.6%
BACK OVER PREVENTION185.4%
STEERING175.1%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL22
STRUCTUREBODY18
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING14
FORWARD COLLISION AVOIDANCEWARNINGS11
BACK OVER PREVENTIONWARNINGS6
LANE DEPARTUREASSIST6
LANE DEPARTUREBLIND SPOT DETECTION4
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING3
ELECTRICAL SYSTEMPROPULSION SYSTEM3
ENGINE AND ENGINE COOLINGCOOLING SYSTEM3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic17652.5%0.88
loss of control5917.6%0.83
mechanical failure309.0%0.81
unclear236.9%0.88
structural or corrosion144.2%0.72
visibility or lighting133.9%0.83
restraint or airbag92.7%0.86
fire or overheating72.1%0.85
noise or comfort30.9%0.78
fluid or fuel leak10.3%0.95
Severities
LabelCountShare of taggedMean confidence
moderate22166.0%0.87
low7622.7%0.72
high3410.1%0.93
none30.9%0.57
critical10.3%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 335 tagged complaints of 335 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

11 recalls. Showing the latest 10 of 11.

25V120000

Date: 2025-02-27. Systems: POWER TRAIN, SERVICE BRAKES, HYDRAULIC.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, a (excerpt)

Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R. (excerpt)

Do not drive: No. Park outside: No.

24V651000

Date: 2024-09-04. Systems: STRUCTURE.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly. (excerpt)

Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury. (excerpt)

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired und (excerpt)

Do not drive: No. Park outside: No.

24V344000

Date: 2024-05-15. Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM, EQUIPMENT.

Defect: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor (excerpt)

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash. (excerpt)

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A. (excerpt)

Do not drive: No. Park outside: No.

23V312000

Date: 2023-05-03. Systems: STRUCTURE.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Consequence: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Do not drive: No. Park outside: No.

23V040000

Date: 2023-02-01. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

Consequence: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

Do not drive: No. Park outside: No.

22V858000

Date: 2022-11-02. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

Do not drive: No. Park outside: No.

22V162000

Date: 2022-03-16. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

Consequence: An unreliable battery connection may cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

Do not drive: No. Park outside: No.

21V852000

Date: 2021-11-03. Systems: STEERING.

Defect: Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

Consequence: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

Do not drive: No. Park outside: No.

21V606000

Date: 2021-08-05. Systems: SEAT BELTS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, (excerpt)

Consequence: An unsecured child restraint system can increase the risk of injury during a crash. (excerpt)

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi). (excerpt)

Do not drive: No. Park outside: No.

21V607000

Date: 2021-08-04. Systems: SEAT BELTS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occ (excerpt)

Consequence: An unsecured child restraint system can increase the risk of injury during a crash. (excerpt)

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

RQ24010

Opened: 2024-05-16. Closed: 2024-11-04.

Inadvertent Door Opening

On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehiclea s doors opening while the vehicle was in motion post recall remedy.A ODI, also, received si

Systems: LATCHES/LOCKS/LINKAGES.

Linked campaign numbers: None listed.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

396 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM145
EQUIPMENT103
UNKNOWN OR OTHER72
STRUCTURE32
ENGINE AND ENGINE COOLING25
SERVICE BRAKES21
LANE DEPARTURE14
VISIBILITY11

11038152

Date: 2026-09-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

range reduction / battery cell replacement

11038153

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Steps to take if DTC P0AA500 (DA:008C)

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11036887

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct various flash programming errors.

11036881

Date: 2026-08-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.

11035760

Date: 2026-07-30. Type: Service Bulletin/Repair Instructions. Systems: LANE DEPARTURE.

Checking Installation and calibration

11035768

Date: 2026-07-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.

11035772

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.

11035758

Date: 2026-07-03. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Subject: Get ready for your Over-the-Air software update

11034625

Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: reset inspection service test plan not working correctly.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ID.4335

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2021

Sources

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