The Used Car Index

2021 Volkswagen Passat problems

NHTSA lists 18 complaints for the 2021 Volkswagen Passat, 1 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN PASSAT.

At a glance

Complaints
18
With crash
1
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
30
Investigations
0
Open investigations
0
Manufacturer communications
349

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
LANE DEPARTURE527.8%
SERVICE BRAKES527.8%
AIR BAGS316.7%
ELECTRICAL SYSTEM316.7%
EXTERIOR LIGHTING211.1%
STEERING211.1%
ENGINE15.6%
ENGINE AND ENGINE COOLING15.6%
EQUIPMENT15.6%
FORWARD COLLISION AVOIDANCE15.6%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREASSIST4
EQUIPMENTELECTRICAL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LANE DEPARTURELANE KEEP1
STRUCTUREBODY1
TIRESSIDEWALL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure738.9%0.94
loss of control633.3%0.78
electrical electronic211.1%0.95
fire or overheating15.6%1.00
restraint or airbag15.6%1.00
unclear15.6%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1161.1%0.83
low422.2%0.79
high211.1%0.98
none15.6%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 18 tagged complaints of 18 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

21V812000

Date: 2021-10-15. Systems: SUSPENSION, WHEELS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.

Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

349 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT97
ELECTRICAL SYSTEM69
ENGINE AND ENGINE COOLING66
ENGINE46
UNKNOWN OR OTHER34
POWER TRAIN17
STRUCTURE17
SERVICE BRAKES13

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11036878

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Repair or Replace Information

11036867

Date: 2026-08-21. Type: Other. Systems: ENGINE.

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

11036874

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Replacement instruction

11036868

Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.

Permission to change Daily Order upgraded to RED Order

11036870

Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Differences between a leak and seepage

11036880

Date: 2026-08-03. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Clean and install an additional plastic "ring" to prevent ingress of dirt,hair. Foreign bodies into the clock spring.

11035772

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.

11035762

Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PASSAT18

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2021

Sources

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