The Used Car Index

2018 Volkswagen Atlas problems

NHTSA lists 466 complaints for the 2018 Volkswagen Atlas, 8 of them mention a crash and 0 mention a fire. 13 complaints mention an injury, with 18 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN ATLAS.

At a glance

Complaints
466
With crash
8
With fire
0
With injury (complaints)
13
Injuries
18
Deaths
0
Recalls
17
Do not drive recalls
1
Park outside recalls
0
Recall potential units (maximum)
662,185
Investigations
2
Open investigations
0
Manufacturer communications
821

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM11123.8%
AIR BAGS10021.5%
ENGINE10021.5%
SERVICE BRAKES7415.9%
UNKNOWN OR OTHER7215.5%
FUEL/PROPULSION SYSTEM326.9%
FORWARD COLLISION AVOIDANCE316.7%
STEERING265.6%
SEATS173.6%
POWER TRAIN163.4%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING19
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL8
STRUCTUREBODY7
FORWARD COLLISION AVOIDANCEWARNINGS6
BACK OVER PREVENTIONWARNINGS2
LANE DEPARTUREASSIST2
AIR BAGSAIR BAG/RESTRAINT CONTROL MODULE1
ELECTRICAL SYSTEMADAS1
EQUIPMENTAPPLIANCE1
FORWARD COLLISION AVOIDANCEDYNAMIC BRAKE SUPPORT/BRAKE ASSIST1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic13027.9%0.86
loss of control10622.7%0.77
restraint or airbag10322.1%0.89
mechanical failure4710.1%0.80
fluid or fuel leak275.8%0.81
unclear173.6%0.82
visibility or lighting153.2%0.96
noise or comfort102.1%0.65
fire or overheating61.3%0.77
structural or corrosion51.1%0.64
Severities
LabelCountShare of taggedMean confidence
moderate29062.2%0.83
low14531.1%0.70
high286.0%0.83
none30.6%0.48

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 466 tagged complaints of 466 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

17 recalls. Showing the latest 10 of 17.

26V590000

Date: 2026-09-11. Systems: STEERING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.

Consequence: A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.

Remedy: Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.

Do not drive: No. Park outside: No.

23V215000

Date: 2023-03-29. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Do not drive: No. Park outside: No.

22V086000

Date: 2022-02-16. Systems: EQUIPMENT.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110 (excerpt)

Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash. (excerpt)

Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9. (excerpt)

Do not drive: No. Park outside: No.

21V321000

Date: 2021-05-05. Systems: UNKNOWN OR OTHER.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with t (excerpt)

Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire. (excerpt)

Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1. (excerpt)

Do not drive: No. Park outside: No.

21V142000

Date: 2021-03-05. Systems: TIRES.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Consequence: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.

Do not drive: No. Park outside: No.

20V561000

Date: 2020-09-16. Systems: UNKNOWN OR OTHER.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of var (excerpt)

Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants. (excerpt)

Remedy: Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9. (excerpt)

Do not drive: No. Park outside: No.

20V057000

Date: 2020-01-31. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.

Consequence: In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.

Do not drive: No. Park outside: No.

19V389000

Date: 2019-05-22. Systems: EXTERIOR LIGHTING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Do not drive: No. Park outside: No.

18V904000

Date: 2018-12-19. Systems: SUSPENSION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Do not drive: No. Park outside: No.

18V824000

Date: 2018-11-26. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehic (excerpt)

Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

PE23017

Opened: 2023-09-28. Closed: 2024-12-18.

Inadvertent Automatic Emergency Braking

On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward pa

Systems: FORWARD COLLISION AVOIDANCE.

Linked campaign numbers: None listed.

PE21008

Opened: 2021-03-29. Closed: 2022-10-03.

Fuel Injector Leak

On March 29, 2021, the Office of Defects Investigations (ODI) opened PE21-008 to investigate instances of fuel injectors leaking in the engine compartment in model year (MY) 2018 through 2020 Volkswagen Atlas and Atlas Cross Sport SUVs. These vehicles are equipped with either a 3.6 or 2.0 liter engine. The subject investigation concerns vehicles equipped with 3.6L engines. Prior to opening the inv

Systems: FUEL SYSTEM, GASOLINE.

Linked campaign numbers: None listed.

Manufacturer communications

821 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT322
ELECTRICAL SYSTEM171
ENGINE AND ENGINE COOLING150
ENGINE99
UNKNOWN OR OTHER60
VISIBILITY39
EQUIPMENT ADAPTIVE/MOBILITY36
STRUCTURE34

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11038160

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct airbag basic settings programming.

11036878

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Repair or Replace Information

11036874

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Replacement instruction

11036868

Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.

Permission to change Daily Order upgraded to RED Order

11036870

Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Differences between a leak and seepage

11035772

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.

11035762

Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

11035774

Date: 2026-07-06. Type: Warranty Program/Extension. Systems: ENGINE.

For applicable 2018-2022 Atlas and Atlas Cross Sport 3.6L Settlement Class Vehicles (NA6 warranty key), the New Vehicle Limited Warranty will be extended to cover 80% of the replacement of the Water Pump or Water Pump Gasket by an authorized Volkswagen Dealer to 8.5 years or 85,000 miles, whichever

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ATLAS466

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2018

Sources

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