The Used Car Index

2024 Volkswagen Atlas problems

NHTSA lists 171 complaints for the 2024 Volkswagen Atlas, 6 of them mention a crash and 2 mention a fire. 7 complaints mention an injury, with 10 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN ATLAS.

At a glance

Complaints
171
With crash
6
With fire
2
With injury (complaints)
7
Injuries
10
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
271,330
Investigations
0
Open investigations
0
Manufacturer communications
312

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM4325.1%
SERVICE BRAKES3621.1%
UNKNOWN OR OTHER2917.0%
ENGINE2816.4%
FORWARD COLLISION AVOIDANCE2715.8%
POWER TRAIN2112.3%
VISIBILITY/WIPER116.4%
BACK OVER PREVENTION95.3%
EXTERIOR LIGHTING95.3%
AIR BAGS84.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING15
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL11
FORWARD COLLISION AVOIDANCEWARNINGS10
LANE DEPARTUREBLIND SPOT DETECTION6
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING4
BACK OVER PREVENTIONWARNINGS4
STRUCTUREBODY4
LANE DEPARTUREASSIST2
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
FUEL SYSTEM, OTHERSTORAGE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic5230.4%0.85
mechanical failure3419.9%0.69
loss of control3017.5%0.71
noise or comfort179.9%0.82
visibility or lighting127.0%0.81
restraint or airbag105.8%0.92
fire or overheating84.7%0.78
fluid or fuel leak42.3%0.93
structural or corrosion31.8%0.56
unclear10.6%1.00
Severities
LabelCountShare of taggedMean confidence
moderate12070.2%0.87
low4023.4%0.73
high95.3%0.88
critical21.2%0.85

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 171 tagged complaints of 171 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

26V473000

Date: 2026-07-22. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.

Consequence: A rearview camera that fails to display an image can reduce the drivera s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.

Do not drive: No. Park outside: No.

25V434000

Date: 2025-06-30. Systems: SERVICE BRAKES, SUSPENSION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Do not drive: No. Park outside: No.

25V334000

Date: 2025-05-21. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Do not drive: No. Park outside: No.

25V100000

Date: 2025-02-17. Systems: ENGINE.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

Consequence: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.

Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.

Do not drive: No. Park outside: No.

24V723000

Date: 2024-09-27. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

Consequence: An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.

Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.

Do not drive: No. Park outside: No.

24V480000

Date: 2024-06-27. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

Do not drive: No. Park outside: No.

24V464000

Date: 2024-06-20. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Do not drive: No. Park outside: No.

23V593000

Date: 2023-08-23. Systems: ENGINE AND ENGINE COOLING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

312 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER109
ELECTRICAL SYSTEM58
ENGINE56
EQUIPMENT24
ENGINE AND ENGINE COOLING19
POWER TRAIN13
SERVICE BRAKES13
VISIBILITY12

11038159

Date: 2026-09-23. Type: Other. Systems: UNKNOWN OR OTHER.

Oil leak from Cylinder Head Cover; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states error for Dynamic Cornering Light in MFI; Customer states no start condition; Customer states no start condition;

11038145

Date: 2026-09-17. Type: Other. Systems: LANE DEPARTURE.

Heat Sensative Trouble Shooting Explanation.

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11038160

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct airbag basic settings programming.

11038158

Date: 2026-09-02. Type: Other. Systems: UNKNOWN OR OTHER.

Oil leak from Cylinder Head Cover; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states error for Dynamic Cornering Light in MFI; Customer states no start condition; Customer states no start condition;

11036877

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Brake rotor resurfacing

11036878

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Repair or Replace Information

11036885

Date: 2026-08-26. Type: Other. Systems: UNKNOWN OR OTHER.

Oil leak from Cylinder Head Cover; Customer states MIL-on, Transmission warning light on, harsh shifting; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states no start condition; Customer states no star

11036884

Date: 2026-08-19. Type: Other. Systems: UNKNOWN OR OTHER.

Oil leak from Cylinder Head Cover; Customer states MIL-on, Transmission warning light on, harsh shifting; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states no start condition; Customer states no star

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ATLAS171

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2024

Sources

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